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At the Government Digital Service (GDS), our mission is to build a simple, joined-up and personalized experience of government for everyone. Using our unique position at the center of government, we develop services that work for the user, however complex the underlying systems may be. We believe that ensuring things work for end users is the only way to realize the efficiencies that come with digital transformation.

Our focus is on delivering five missions in the following areas:

• GOV.UK as the single and trusted online destination for government information and services
• Joined-up services that solve whole problems and span multiple departments 3. A simple digital identity solution that works for everyone
• Common tools and expert services
• Joined-up data across departments

You can read more about these missions and our vision for the transformation of government in our 2021-2024 strategy.

You’ll be a key part of the GOV.UK Operations Team and play a critical part in ensuring that all of the underpinning business functions are managed effectively. You’ll be taking direction from the Business Operations Analyst and be responsible for outputs of specific tasks including monitoring and reporting and ensuring join up with the corporate centre.

As a Junior Business Operations Analyst you’ll be involved with:

ownership of GOV.UK People plan, including leavers and starters using appropriate tools and techniques which will support the planning, analysis and improvement of services within GOV.UK

• business planning: assisting the annual and quarterly business planning process, ensuring budget actuals and forecasts are correct, and dependencies across the multiple directorates are captured
• work with the Head of Delivery and Delivery Managers to undertake forward planning of resource needs and helping to ensure resourcing requirements are met by assisting with the recruitment process for civil servants and contractors, where appropriate
• supporting the design and implementation of the Reward and Recognition and Learning and Development processes, keeping accurate records to ensure we remain within budget and carry out analysis to ensure even distribution across the community and gradesupport stakeholder management and identify, analyst and manage relationships with and between internal and external stakeholders, communicating clearly and regularly

We’re interested in people who:

• have a track record of delivery through collaboration and partnering in complex environments, including evidence of organisational skills, high personal impact and judgement working with stakeholders
• demonstrate experience in financial management including monitoring and reporting.
• understand the importance of making data-informed decisions based on user research findings. You can support the analysis and prioritisation of user experience needs and understand how needs tie to system, product or service requirements
• demonstrate experience in analysing management information; identifying patterns or themes and extracting the key data to provide valuable intelligence
• experience working in a digital and Agile environment and an awareness of Agile tools and how to use them. You can also advise colleagues on how and why Agile methods are used.
• experience of competence in budget management, planning, forecasting and risk identification combined with excellent problem-solving skills
• strong Excel and data analysis skills combined with a clear understanding of how to present complex information in a clear and understandable way to gain decisions

• Learning and development tailored to your role
• An environment with flexible working options
• A culture encouraging inclusion and diversity
• A Civil Service pension with an average employer contribution of 27%

Job contact :

Name :
GDS Recruitment Team
Email :
[email protected]

Recruitment team :

Email :
[email protected]