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JOB TITLE: Junior BI Analyst and Business Support Co-Ordinator

REPORTING TO: Contract Manager

LOCATION: London Stansted Airport

CONTRACT: Full Time 40 hours, Monday - Friday

SALARY: Competitive

ROLE OVERVIEW AND PURPOSE

Reporting to and assisting the Contract Manager, the Junior BI Analyst and Business Support Co-Ordinator will be responsible for supporting in the following key areas and functions within the Stansted PRM contract and wider business:

• Data analysis and reporting
• Business support and commercial administration
• Budget tracking and reporting
• Resource administration (hours tracking and reporting)
• SLA & KPI reporting/tracking

KEY RESPONSIBILITIES

• Evaluate the contract specification, business/admin processes and activities to achieve the most efficient and effective delivery of goods, works and services.
• Produce dashboard reports from contract delivery data to assist contract compliance, budget and strategic reviews and trends.
• Manage customer and supplier relationships for relevant specialist areas.
• Manage the day-to-day governance of spend in specific operations.
• Assist in production of performance management reports to monitor and evaluate KPI’s, identifying trends and support the operational teams to exceed KPI targets.
• Assist in the development of the contract communication strategy.
• Produce contract and board reports.

REQUIRED SKILLS AND EXPERIENCE

Required Experience:

• Excellent MS Office skills (Word, Excel, PowerPoint)
• Power BI experience including creating basic dashboards
• Ability to produce reports up to board level
• Good interpersonal, influencing, communication and organisational skills
• A customer focussed approach
• Able to evaluate complex factors and make decisions to maximise benefit to the contract
• Excellent numerical and analytical skills
• Demonstrable ability to work under pressure