Job description
The Shared Services Programme sits within the Corporate Transformation Directorate and is a flagship change programme that will deliver improved performance and efficiency of how corporate shared services are provided to core Scottish Government and other public bodies in Scotland. With significant multi-year investment in technology planned, the programme will deploy the solutions and platforms required to enable operational and cultural change to meet user needs and provide a better customer experience. Automation technologies are a key enabler for service transformation, helping to deliver early benefits, supporting change and de-risking the transformation of corporate shared services.
This role will be part of the newly formed Scottish Government Automation Centre of Excellence (CoE) team. The CoE and the corporate shared services programme is the initial focus of this role, but the focus will widen as the portfolio of corporate transformation expands.
*** Digital (DDaT) Pay Supplement:
This post attracts a £5000 DDaT pay supplement after a 3 months DDaT competency qualifying period. Pay supplements are temporary payments and are subject to regular review.
A Junior Automation Developer works on agile projects within a portfolio and develops automation solutions. As a Junior Automation Developer, you will contribute towards the development, implementation and management of Robotic Process Automation (RPA) solutions using a variety of methods in support of automation initiatives across cottish Government and the wider public sector.
You will collaborate with stakeholders and end users throughout the project lifecycle, from the identification of automation opportunities, through to the design, development, testing and maintenance of automations, employing process optimisation techniques and the use of LEAN/agile methodologies where required. You will perform the role of Process Controller to manage the day to day administration of BAU automations, provide 2nd line support in the investigation and resolution defects, and will manage change requests for automations within the CoE’s production environment. You will also be responsible overseeing 1st line support, and will peer review other people’s design and development thinking, and ensure they align to the appropriate standards. This is an exciting opportunity to work as part of a motivated, collaborative and supportive team, where you will have the opportunity to develop your technical skill-set,
and help build the Scottish Government’s Automation Centre of Excellence.
Specific Duties:
1. Participate in identifying automation opportunities; employing process optimisation techniques and the use of LEAN/agile methodologies where required
2. Support the design, build, testing and deployment of automation process solutions, including collecting and documenting requirements, defining process and technical solutions, prototyping, configuring digital components, and supporting stakeholders
throughout the project lifecycle
3. Conduct initial impact assessments on system change requests
4. As Process Controller, you will maintain the daily administration of the production environment, including scheduling processes and monitoring resources, and investigate, escalate and resolve any issues identified
5. Support software improvements and upgrades
6. Support business and technical reviews of automation performance operational and performance metrics reporting
7. Develop and maintain appropriate documentation for all facets of RPA work
8. Contribute to RPA development methodology and testing practices/standards, ensuring adherence to RPA/development/coding standards and naming conventions
9. Stakeholder engagement, encouraging and facilitating continuous improvement
10. Communicate technical details to a non-technical audience
11. Contribute to governance, including development of the Programme’s Portfolio/Roadmap and plans, progress reporting and RAIDD management
12. Contribute to best practice for the delivery of RPA solutions within the Scottish Public Sector as part of the CoE
13. Line Management and any other duties as required
Competencies
Self Awareness
Essential Criteria
1. Experience of delivering digital solutions using Agile/Scrum and SDLC methodologies
2. Experience of using diagrams to present information to a group of stakeholders
3. Experience using data manipulation and data visualisation tools
4. An understanding of formal change control procedures and disciplines.
How to Apply?
To apply please submit the following using our online application process: -
A CV (no longer than two A4 pages) setting out your career history, with key responsibilities and achievements, with particular reference to the essential criteria- A Personal Statement (no longer than 750 words) explaining why you consider your personal skills, qualities, and experience suitable for this role, with particular reference to the essential criteria
We are unable to progress applications which fail to provide clear evidence of meeting the essential criteria in their CV and Personal Statement.
Recruiter in People Directorate to add links for following:
DDaT Recruitment - Further Information
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The Scottish Government is a diverse and inclusive workplace, and we want to help you demonstrate your full potential whatever type of assessment is used. If you require any adjustments to our recruitment process, please let us know via [email protected]
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