Junior Account Manager Avonmouth, England
Job description
Come and work for our award-winning company to help deliver sustainable solutions
The Role
We have an exciting opportunity for a Junior Account Manager to join our friendly recycling and waste treatment team providing sustainable solutions for our customers.
You will be responsible for managing customer enquiries from start to finish, building excellent relationships, providing a smooth and seamless journey, onboarding and retaining customers, and billing and invoicing accurately. In addition, there will be opportunities to support projects within different departments of the GENeco business.
You will also have the exciting opportunity to leadwith awards submissions, education with local schools and the community, GENeco's Ignite educational programme, our sustainable partnerships and leading our social media visibility.
We are proud to be a life friendly employer and open to discussion if flexible or part time working works best for you.
About you
We’re looking for people who get stuck in and make things happen, the team players and future leaders with exceptional drive, creativity and interpersonal skills.
It’s essential that you’re highly organised and able to manage your time effectively. You’ll have proven customer service experience, with the ability to support our customer accounts. You’ll be comfortable in a wide range of commercial situations and be motivated by playing a key role in supporting our waste and recycling business.
The ability to deliver engaging and technical information to a wide-ranging audience is essential.
About Us
GENeco is a multi-award-winning recycling and renewable energy company. We were created by Wessex Water in 2008 to help our parent company become more sustainable, and our truly ground-breaking and driven approach led to us achieving carbon neutrality and zero waste to landfill status in the first three years of operation. This remarkable progress has continued, through innovations such as our gas to grid facility, and in 2015 we were named as a Guardian Sustainable Business of the Year.
As a business we manage over 700,000 tonnes of varied waste per annum, transforming this into commercial products, renewably sourced gas and electricity powering thousands of local homes. We are consistently setting new standards within the industry and utilising ground-breaking technology to provide the best value sustainable solutions to a diverse customer base. Whether it was the VW Beetle powered by human waste or establishing a co-located food waste and sewage sludge recycling facility, GENeco was there first.
Now we're setting out to shape the future of our business. Driven by strong values and a clear direction, we're focused on helping people achieve their ambitions in the right way.
This is a great opportunity to work for a multi-award-winning company in the fight against climate change. We are committed to offering our customers innovative, cost effective and sustainable solutions.
Examples of our previous projects include marketing the world-famous ‘Bio-Bus,’ running operational trials and developing an innovative composting process.
Benefits
We are proud to be a supportive and inclusive place to work, as well as having an impressive range of benefits including:
- 25 days annual leave rising to 28
- Opportunity to buy or sell holiday
- Generous Pension scheme offering up to 20% combined contribution
- Regular pay increments after your first year of service
- Optimise Health Plan supporting you with your healthcare costs
- £1000 'Refer a friend/family' recruitment scheme
- Life assurance of up to four times your salary
- Sustainable benefits including electric vehicle and cycle2work schemes
- A range of family friendly policies including enhanced maternity and paternity leave
- Support from Mental Health First Aiders
- Cashback and discounts from over 1,200 retailers
The Important Stuff
We have signed the Armed Forces Covenant and are a Disability Confident Committed employer - Please let us know if you any additional support or help to assist you in your application.
We are popular and we may close our advert sooner than it says, we recommend you apply straight away so you
Please remember you must be able to prove your eligibility to work in the UK and provide evidence of qualifications gained. All offers of employment will be subject to a Basic Disclosure Criminal Records check.
If you have already applied for our Customer Account Advisor – Sustainability vacancy, thank you for your application. You do not need to apply to this vacancy as well as we will have received your application.
