Junior Account Manager London, England
Job description
FDM Group is a global professional services provider with a focus on IT, working with over 300 clients across multiple business sectors. FDM’s business model is both unique and robust, bringing people and technology together by providing training and career opportunities for people to work with our prestigious clients. With centres across the UK, Europe, North America and Asia Pacific, FDM is one the fastest growing companies in Europe and is listed in the FTSE 250.
About the role:
We are expanding our Account Management team and are looking for a Junior Account Manager to contribute to the continued growth.
The purpose of this role is to nurture existing client relationships, as well as generate and develop new business opportunities in a variety of sectors including Financial Services, Public Sector, Media, Retail, Travel, Healthcare and Insurance. After completing FDM’s sales training, and learning our business model, we’ll start you on the sales journey at FDM which has significant career advancement opportunities.
You’ll be managing the sales cycle from end to end, working collaboratively with academy, technical presales, marketing, legal and people team. Together you’ll ensure that the content and strategy reflect the brand image of FDM and generates results as determined by the key sales stakeholders.
Duties and Responsibilities:
- Maintaining existing client relationships and developing new connections through Business Development activity
- Attendance & contribution at daily stand up and regular group sales meetings
- Able to achieve targets and weekly performance KPIs
- Account Management administration through Cloud CRM management tool – Salesforce
- Use of collaboration & networking tools including Microsoft Teams, Yammer & LinkedIn
- Gathering requirements from customers and sourcing relevant candidates from the FDM academies for roles
- Cross functional collaboration with other areas of the business including Recruitment, University Partnerships, People Team, Academy, Product Owners and Sales Management
- Providing pastoral support to our in-house trainees, both in the process of securing their placement and in their time on-site
- Staying up to date with industry & sector developments through research
What we are looking for:
- Educated to degree level or equivalent sales / customer facing experience (1-2 years)
- Previous experience in sales or recruitment is beneficial but more importantly, we are looking for the right attitude and motivation to succeed
- Impeccable interpersonal and communication skills
- Ability to work under pressure
- Strong organisational skills and meticulous attention to detail
- Commercially aware and target-oriented individuals
- Eager to learn and develop professionally
- Technically proficient in the use of Microsoft Office (Outlook, Word, Excel and PowerPoint)
What we Offer:
This is your opportunity to work in a highly motivated, sociable team and grow with a company that is growing internationally.
- Chance to be part of a high-growth FTSE 250 tech organisation
- Qualification and development opportunities
- Fast-track career progression UK wide or globally
- Company culture committed to diversity, inclusion and social mobility
- Hybrid working - Ability to work from home two days a week
- Central office location
- Contributory pension scheme
- Mentoring Programme
- Option to (Buy As You Earn) Share Scheme BAYE
Diversity and inclusion are at the heart of what we value as an organisation. FDM Group is an equal opportunities employer, and all qualified applicants will receive consideration for employment without regard to race, religion, sex, sexual orientation, age, disability or any other status protected by law. Our recruitment team are happy to support with any reasonable adjustments that are needed within the recruitment process.
Job Type: Permanent
Salary: £27,000.00 per year
Schedule:
- Monday to Friday
Supplemental pay types:
- Commission pay
Work Location: Hybrid remote in London, SE1 2QG
