Job description
JOB DESCRIPTION
Role: Apprentice ICT Technician – Level 3 Apprenticeship
Salary: National Minimum Wage and National Living Wage rates apply
Start: ASAP
Hours: 37 hours a week, 8.00am – 4.00pm Monday to Friday
Contract Type: Apprenticeship 18-21 months
Responsible to: IT Network Manager / Business Manager
To Apply, click https://ce0524li.webitrent.com/ce0524li_webrecruitment/wrd/run/ETREC179GF.open?WVID=17491515f0&VACANCY_ID=3394843auL
Statement of Purpose
To work under the direction and guidance of senior staff to support the schools computer systems, application and associated software.
Support to ICT
- Support ICT Technician in responding to queries from staff and students and record information about tasks completed.
- Work with ICT Technician to help maintain ICT service records, user guides and other relevant documentation.
- Support staff, students, governors and parents in using software to enable them to work effectively and efficiently.
- Reset user passwords and maintain user groups when required.
- Complete basic administrative functions for the ICT Support team.
- Assist the IT Network Manager and IT Technician on projects when needed.
- Assist ICT Technician with installation and maintenance of ICT software.
- Assist ICT Technician with maintaining and repairing ICT hardware
- Liaise with 3rd party support for guidance when required
- Assist with the installation of network upgrades (wired and wireless), including cabling.
- Basic troubleshooting of network issues, including switches and associated cabling.
- Basic troubleshooting of the school’s IP CCTV cameras systems, applying Trust data protection policies.
- Assist with IT Technical support for events e.g. school productions and open evenings.
- Develop skills and knowledge via training from other team members in order to better support the school and be effective within this technical role.
- Contribute to the ICT team’s departmental plans.
Support to School (this list is not exhaustive and should reflect the ethos of the school)
- Promote and safeguard the welfare of children and young persons you are responsible for or come into contact with.
- Be aware of and comply with policies and procedures relating to child protection, health, safety and security, confidentiality and data protection, reporting all concerns to an appropriate person.
- Be aware of, support and ensure equal opportunities for all.
- Contribute to the overall ethos/work/aims of the school.
- Appreciate and support the role of other professionals.
- Attend and participate in relevant meetings as required.
- Participate in training and other learning activities and performance development as required.
- Demonstrate, give advice & guidance to, or train other employees, students or trainees on own duties.
Note
The job holder will be expected to undertake any other duties which are not specifically listed but are within the remit, responsibility and accountability of the job.
Job Types: Full-time, Fixed term contract, Apprenticeship
Part-time hours: 37 per week
Salary: £10.42 per hour
Benefits:
- Company pension
- Cycle to work scheme
- On-site parking
- Sick pay
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Leigh, WN7 5NL: reliably commute or plan to relocate before starting work (required)
Education:
- A-Level or equivalent (preferred)
Work Location: In person
Application deadline: 10/07/2023
Expected start date: 01/09/2023