IT Technician Winchester, England
Job description
We are looking for an enthusiastic and reliable IT Services Technician to join our excellent School IT Services team from July 2023. You will assist the IT Services Manager with the administration and management of the school’s IT service delivery and the delivery of timely IT support.
Kings’ is an exciting and rewarding place to work: our pupils are keen to learn and succeed; they appreciate the support and dedication of the whole school. You will have a passion for supporting our teachers and in turn the learning of our pupils, and a desire to play a central role in our school mission: inspiring futures, exceptional character, and academic excellence.
This is an exciting opportunity for motivated and highly organised individual wishing to join an extremely effective and supportive department; and to contribute to the ongoing growth of Kings’ as the school continues to flourish.
Staff can undertake additional paid morning, lunch and after school duties. We offer 24 days annual leave + bank holidays during first 5 years service, increasing to 27 days + bank holidays after 5 years service.
Job Description
Job purpose, including main duties and responsibilities:
- To resolve raised tickets effectively, in good time and with details of what is being done to resolve the issue/problem.
- Maintain school MFDs and printers, routine checks for toner (waste) levels and paper.
- To collect empty toner and liaise with our approved recycling provider.
- To maintain a stock level of MFD staples.
- To ensure computers / laptops are operational and functional, checking for missing keyboards/mice, any damaged equipment.
- To assist in the set-up, configuration and installation of new IT equipment.
- To maintain classroom audio setups, interactive display screens and laptop docking stations.
- To manage the daily loaning out of IT equipment to staff and students, such as student loan laptops and recording these loans.
- To assist staff and students with password resets.
- To assist staff and students with any online resource access.
- To maintain and update the IT asset register and apply school asset tags to any new IT equipment.
- To maintain our stock level of peripherals, such as keyboards, mice and headphones.
- To assist with hall assemblies where projector and sound setup is required.
- To arrange collection of end-of-life IT equipment with our approved recycling provider.
- To maintain several laptop trolleys located around the school and ensure these are being charged correctly.
Job Types: Full-time, Permanent
Salary: £23,703.00-£26,401.00 per year
Benefits:
- Free parking
- On-site parking
- Sick pay
- Wellness programme
Schedule:
- 8 hour shift
- Day shift
- Holidays
- Monday to Friday
Work Location: In person
