Job description
IT Technician
Elland
Habasit is a globally operating company focusing on customised conveyor and power transmission solutions.
As a world market leader with more than 3,500 employees, we expand our structures continuously!
Role description
The mission of the IT Technician is to work as part of a small IT team to provide user support, ensure IT infrastructure is properly maintained and projects are implemented successfully.
Your main challenges
· Provide 1st Line IT user support (c100 users with expansion to 140 in 2023)
· Liaise with external support partners and Regional & Group IT to resolve user issues
· Monitor systems and backups to ensure they are working correctly
· Apply updates, patches and fixes to applications and servers
· Prepare and test equipment for distribution to IT users
· AD User administration
· Create and test logins etc for new starters
· Assist in group / local projects
· Order replacement equipment / supplies
· Member of a small UK team (2 FTE) with some collaboration with the regional NCEMEA teams
· Based in Elland with occasional travel to other UK sites as required
· Multiple contacts from IT users per day
· Handling of a helpdesk ticket system
· Occasional working outside of standard hours
· Prospect to work more in a European region environment in the future
· No line management responsibility
What we look for
Your education and experience
Essential
- Windows (10 and server 2016 / 2019 / 2022)
- Remote Desktop Services
- Active Directory
- O365 / Teams
- Networking – Switches and Firewalls
- Veeam
Desirable
- Hyper-V
- Kace Systems Management Appliance
- VMware
- Zerto
Your personality
- Strong link to Habasit Core Values
- Conscientious worker
- Service oriented behaviour
- Communication
- Team player
- Flexible
- Open minded
What we offer
We offer an attractive place to work and personal development in an empowered working culture. You will benefit from the expertise and opportunities of a solid global group of companies and the reputation of its products.
Is this role for you?
If you are eager to join a dynamic, innovative, and diverse team and to quickly progress while making
a difference in an impact-oriented culture, then the IT Technicianrole could be a great fit.
Job Types: Full-time, Permanent
Salary: £23,000.00-£25,000.00 per year
Benefits:
- Company events
- Company pension
- Cycle to work scheme
- Discounted or free food
- Free parking
- Life insurance
- On-site parking
- Referral programme
- Sick pay
- Wellness programme
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus scheme
Education:
- GCSE or equivalent (required)
Experience:
- IT support: 2 years (required)
Work Location: One location