IT Systems Manager – Abbey Road, London London, England
Universal Music Group
Full Time
London, England
36500 - 50000 GBP ANNUAL Today
Job description
Music is Universal
It’s the passionate and dedicated team at Universal Music who help make us the world’s leading music company. From A&R to finance, legal to digital, sales to marketing, Universal Music is the place to grow and develop your career within a truly commercial and innovative business that leads in everything it does.
It’s the passionate and dedicated team at Universal Music who help make us the world’s leading music company. From A&R to finance, legal to digital, sales to marketing, Universal Music is the place to grow and develop your career within a truly commercial and innovative business that leads in everything it does.
Everyone is welcome to apply for our roles, and we are determined to ensure that no applicant or employee receives less favourable treatment because of gender, race, disability, sexual orientation, religion, belief, age, marital status, background, pregnancy, or caring responsibilities. We also recognise the importance of diversity of thought within our teams and are fully committed to embracing the talents of people with autism, dyslexia, ADHD, and other forms of neurocognitive variation.
We will always seek to make appropriate adjustments to recruitment, workplaces, and work processes to be fully inclusive to people with different needs and working styles. If you need us to make any reasonable adjustments for you from application onwards, including alternatives to the online form or to disclose a neurocognitive condition, please email [email protected].
The A Side: A Day in The Life
Based at Abbey Road Studios and reporting to the Head of Technical Services, Abbey Road Studios, this role will be responsible for the development, performance and delivery of IT systems for Abbey Road Studios and associated ventures. The position involves liaising with the Head of Technical Services, Abbey Road’s IT and Communications manager and UMG’s IT department to deliver first-class support to the Studios’ existing IT infrastructure of servers, switches and storage systems. Furthermore, the position entails delivering a key contribution to the Studios’ IT strategy and promotion of emerging IT technologies.
The B Side: Skills and Experience
Be Collaborative
- To liaise closely with the Head of Technical Services, IT & Communications Manager and operational managers to ensure the highest level of IT service to all areas of the business on a day-to-day basis.
- To work closely with UMG’s IT department and GSO (Global Security Office) to ensure the studio’s IT practices are in accordance with company standards and procedures.
- To work closely with members of the studios’ Technical Department to ensure ongoing support and development for the DAWs and associated IT technologies within the operational areas of the business.
Be Operational
- To work in accordance with UMG’s IT department on managing the studios’ servers, switches and storage systems. Furthermore, provide and maintain the relevant IT systems’ documentation.
- Administer the studios’ SLAs with the relevant IT service providers.
- Monitor infrastructure operational alerts and security vulnerabilities and escalate as necessary.
- Work with the Studios’ technical team to address and resolve IT related issues throughout the business.
- Collaborate with IT, technical and operational colleagues on refining best practice with all IT systems.
- To play a proactive role in identifying areas of development and potential training in relevant IT matters within the Technical Department where necessary.
- To manage projects as agreed and directed by the Head of Technical Services.
Be Advisory
- Provide authoritative advice on current and new technologies to the Head of Technical Services to assist in meeting short-term and long-term objectives.
Personal Specification
Necessary
- Qualified to degree level in Information Technology / Computing
- Experience of business IT practices, systems and infrastructure essential.
- Experience of configuring Local Area Networks and Wireless Access Points.
- A good understanding of the Apple Mac Operating System.
- Developed business understanding and proven experience of, and commitment to, providing efficient and effective services.
- Experience of working in a strong client focused environment.
- Commitment to and experience of maintaining high technical standards and providing an efficient, reliable and effective service.
- The ability to communicate clearly, both in writing and verbally, to technical and non-technical audiences alike.
- The ability to work as part of a small studio IT team.
- Proven ability and experience of working constructively with colleagues at all levels.
- Proven ability in a complex, client-focussed environment.
Desirable
- Experience of recording studio and post-production IT practices, systems and infrastructure preferable.
- The ability to work flexible hours as some evening and weekend work may be required on occasion.
Bonus Tracks: Your Benefits
- Group Personal Pension Scheme (between 3% and 9%)
- Private Medical Insurance
- 25 paid days of annual leave
- Interest Free Season Ticket Loan available
- Holiday Purchase scheme
- Dental and Travel Insurance options
- Cycle to Work Scheme
- Salary Sacrifice Cars
- Subsidised Gym Membership
- Employee Discounts (Reward Gateway)
Just So You Know…
The company presents this job description as a guide to the major areas and duties for which the jobholder is accountable. However, the business operates in an environment that demands change and the jobholder's specific responsibilities and activities will vary and develop. Therefore, the job description should be seen as indicative and not as a permanent, definitive and exhaustive statement.
Just So You Know…
The company presents this job description as a guide to the major areas and duties for which the jobholder is accountable. However, the business operates in an environment that demands change and the jobholder's specific responsibilities and activities will vary and develop. Therefore, the job description should be seen as indicative and not as a permanent, definitive, and exhaustive statement.
Job Category:
Universal Music Group
www.universalmusic.fr
Paris, France
Pascal NEGRE
$100 to $500 million (USD)
501 to 1000 Employees
Company - Private
Audio/Visual
1997
