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Location The Collegiate Trust, Croydon & Crawley

Required ASAP

Terms Full time, permanent

Salary Minimum salary £37,034

Interviews A s applications are received

Closing date 31 May 2023 (Early applications are encouraged as we reserve the

right to interview prior to the closing date).

Our Partnership of Schools
The Collegiate Trust exists to improve education in Croydon, Crawley and the

surrounding areas. Our schools choose to work together because of their shared
values, an alignment in their approaches to delivering an exceptional education and

a common culture of ambition that is focussed on PEOPLE and LEARNING.

Collaboration within our forward-thinking family of schools is key to our success.

Our Vision
Our vision for The Collegiate Trust is to deliver Exceptional Education for All in

safe and nurturing environments. Such an exceptional education has three

features:

• A rigorous academic education which makes sure young people have a rich

understanding and knowledge of a wide and relevant curriculum

• A set of creative and cultural learning experiences which involves all young

people in (and develops an appreciation and understanding of) the creative,

performing and physical arts

• The building of personal qualities and skills through the rich curricular and

extra-curricular work in the school and beyond, developing successful adults who

respect each other and their surroundings

young people for the future

• maintain a strong individual identity within our family of schools
• work collaboratively to improve the quality of education and the

learning experiences that we provide

• drive forward standards and improve outcomes under a well-

supported Principal and a strong Local Governing Body

• achieve value-for-money on highly cost-effective services delivered

through the Trust

• deliver our mission of Collaboration to Deliver Exceptional Education

• achieve our vision of Exceptional Education For All

www.tct-academies.org | 03300 100 701

Welcome

Dear Applicant

Thank you for your interest in the post of IT Systems Administrator. I hope that this information pack will

help you to learn more about our fantastic team and that you will be excited about the prospect of joining

us.

The Collegiate Trust is a forward-thinking and dynamic place to work. Our mission is to collaborate in order

to deliver an exceptional education for all and our culture of ambition is focussed clearly on our people and

their learning.

We are seeking an enthusiastic, motivated and skilled person to join the Trust’s IT team, supporting our

schools across Croydon and Crawley. The position is primarily based in Purley, with the occasional need for

travel to Selsdon and Crawley. Your ability and experience in providing outstanding support to leaders, staff,

students and other members of the team is crucial, with a particular emphasis on hardware, software and

systems management in Microsoft Windows and Azure environments. Your customer service skills, ability

to multi-task, prioritise and work within a small team in a busy environment are essential. You will report to

the Director of IT and provide a pro-active, key role in maintaining a wide-range of IT hardware and systems

to ensure a high quality and robust service is maintained at all times. From 1st April when another secondary

school joins our Trust, we will employ 800+ members of staff across 8 schools. This is a full-time, permanent

position working during term time and school holidays.

I would be delighted to receive an application from you if, upon consideration, you feel that this role and our

Trust may be right for you. If you have any queries or would like an informal discussion about the role, please

contact Lewis Burgess, Director of IT, at [email protected].

To apply, please complete the form on our website https://tct-academies.org/vacancies/, attaching where

requested a statement of no more than two sides of A4, identifying clearly how you meet the person

specification. I look forward to hearing from you.

Yours sincerely

Mr Soumick Dey

Chief Executive Officer

Information about The Collegiate Trust (TCT)

TCT has grown out of Riddlesdown Collegiate, an outstanding (OFSTED, May 2016) secondary school in

Croydon with almost 2000 students and over 200 staff; in 2017 Riddlesdown was awarded the World Class

Status Quality Mark. Gossops Green Primary, in Crawley, was the next school – and the first primary – to join

the Trust, followed by Waterfield Primary (also in Crawley) on 1st March 2018, The Quest Academy on 1st

June 2018, Courtwood Primary and Quest Primary on 1st September 2018 and Kenley Primary on 1st

September 2021. Woodcote High School joined in April 2023 with a further secondary school expected to

join the Trust in September 2023.

TCT educates over 5000 children and young people from nursery up to 18 years of age. The responsibility

that places on us is huge, but we are excited by the positive impact we already have on the lives of so many.

We also employ 800 staff, and recognise our responsibilities as an employer in looking after the great people

who work with us. Our work in developing pedagogy is built on the very best classroom practice and we are

driven by our determination to make a difference to our pupils and students; we want each of them to get

a great education as a result of attending one of our school.

Each school within the Trust is supported centrally by our team of Directors of School Improvement on

teaching and learning issues, the Chief Operating Officer, Chief Finance Officer & HR Manager on business

management and HR issues, the Governance Manager, and the CEO on wider leadership issues; the Director

of IT leads the strategic development of this work across the Trust, with support on data and tracking also

coming from the Management Information & Data Team. This complements rather than replaces in-school

functions and allows the Principal and LGB to operate with a high level of autonomy in delivering the highest

standards in their school. The LGB works to a Scheme of Delegation approved by the Trust’s Board of

Directors.

Job Description

Purpose of the Post To provide senior technical support within the Team, staff and

students.

To administer and co-manage IT systems, primarily in a Microsoft

Windows Active Directory, Microsoft 365 & Google Workspace

environment.

To assist the Director of IT in developing and managing of IT systems

across the Trust, which support the delivery of exceptional learning

and provide high quality systems to support the Management

Information & Data Teams.

To ensure all Trust IT systems are secure, well maintained and robust.

Principal Accountabilities
a. Personnel

• Key role in co-managing all IT & telephony Systems, ensuring that a high quality service is in place in

• Provide first, second & third line support to IT Technical staff, teaching & support staff and students.

• Ensure all tasks on the IT Helpdesk are allocated and processed in an effective and efficient manner.

• Assist in the provision of necessary training opportunities for IT technical staff to carry out their duties

• Contribute to the training of all new IT staff and trainees ensuring that they receive appropriate

• Liaise with suppliers and staff at all levels to ensure continuous high levels of service are maintained.

• To undertake any other appropriate duties, as requested by the CEO, Director of IT, COO, Head teacher

b. IT Specific

i. Ensure all Trust IT systems are reliable, robust and secure at all times.
ii. Maintain, develop and upgrade Microsoft SCCM & Azure technologies.
iii. Manage Microsoft 365 & Google Workspace systems.
iv. Perform MIS (SIMS) upgrades & migrations as required.
v. Liaise with IT contractors, hardware and software suppliers as directed by the DoIT.
vi. Support in the development of the IT Strategy & Development Plan.
vii. Ensure backup jobs, routines and tapes are robust, tested, secure and retained for the appropriate

length of time.
viii. Maintain physical and virtual servers including routine maintenance, updates and upgrades.
ix. Set-up, configure and install software on Trust IT systems.
x. Assist in the supply, installation, maintenance and repair of the Trust’s IT hardware and information

systems, including full diagnostic procedures.
xi. Audit of software (including licenses), hardware, IT usage and IT infrastructure and the maintenance

of accurate records in terms of identification and configuration.
xii. Be a source of knowledge and advice on the compatibility of new resources with existing systems, and

on existing hardware with new operating systems.

c. Security & GDPR
i. Install, update and maintain the Trust’s anti-virus, firewall and anti-spyware software.

ii. Ensure IT systems across the Trust adhere to the requirements of GDPR legislation.
iii. Provide technical support to run the network systems efficiently.
iv. Assist in the installation, and monitor the smooth operation of the Trust’s network infrastructure,

including necessary upgrades.
v. Ensure relevant policies and configurations are in place to prevent unauthorised or inappropriate

access to systems, resources and online materials.

d. Health & Safety
i. Be aware of the responsibility for personal Health, Safety and Welfare and that of others who may be

affected by your actions or inactions.
ii. Co-operate with the employer on all issues to do with Health, Safety and Welfare.
iii. Support the Trust’s implementation of all current statutory requirements, e.g. Disability

Discrimination Act, Access to Work, Equal Opportunities, Child Protection, GDPR.
iv. Be aware of Health and Safety issues relating to the use of IT equipment.
v. Be aware of specific health and safety issues for students, relating to use of the Internet, and advise

the COO on relevant safety measures, including the Student Internet Protocol.
vi. Assist the DoIT with the responsibility for monitoring the Trust’s legal responsibility for health and

safety issues regarding IT.

The above is not an exhaustive list and the successful applicant may be required to carry out additional

duties as required by the role.

Person Specification

The Collegiate Trust is committed to safeguarding and promoting the welfare of children and

expects all staff and volunteers to share this commitment. Applicants must be willing to undergo

child protection screening appropriate to the post, including checks with past employers, online

searches and the Disclosure and Barring Service. Appointment will be dependent upon further

health, medical, safeguarding and attendance checks.

Qualifications

Educated to degree level in a relevant discipline or equivalent professional qualification or significant

specifically relevant experience

Experience / Knowledge

Essential

Active Directory, Group Policy, DHCP, DNS and managing an enterprise-level network

Microsoft Endpoint Manager, Azure, InTune & M365 management

Hyper-V hypervisor management

IT network security, including anti-virus, anti-malware and strict permission management

Network infrastructure maintenance, including managing VLANs with ProCurve hardware

A good understanding of Powershell

Supporting end-users on enterprise-level Windows network systems with a wide variety of issues, software

and different types of hardware.

Mobile device use and management including iPads.

Microsoft and Apple system management, including Active Directory components

Managing resources effectively

A firm understanding of a wide range of industry standard applications including Microsoft Office and

education specific resources.

Implementation and management of robust backup routines

Desirable but not essential

Experience with VXRail/VMWare

VoIP telephony management

SIMS MIS application support

ITIL / MCSA certification

Skills & Attributes

Excellent customer service in regularly supporting staff, students of all ages and interacting with parents

& 3rd parties as required

Ability to work with a team in a busy, dynamic and demanding environment

The ability to work flexibly and effectively across multiple schools

Strong interpersonal skills across all levels of the organisation and with different stakeholders

Proactive, analytical and innovative problem management & resolution

Be an effective advocate for well-planned and managed change

A UK driving licence and personal vehicle to travel between academies is highly desirable.

The Collegiate Trust
Honister Heights, Purley, CR 8 1 EX 

0 3300 100 701

admin@tct- academies.org

www.tc t - academies.or g