IT Support Technician Ilford, England
Job description
Job Title: IT Support
Responsibilities:
- Provide technical support to end-users by troubleshooting hardware, software, and network issues
- Install, configure, and maintain computer systems and peripherals
- Set up and troubleshoot email accounts, printers, and other office equipment
- Assist with software installations and updates
- Respond to user inquiries and provide timely resolution to technical problems
- Document all support activities and maintain accurate records
- Collaborate with team members to identify and implement process improvements
- Stay up-to-date with the latest technology trends and developments
Skills:
- Strong knowledge of computer hardware, software, and networking concepts
- Proficiency in operating systems such as Windows and macOS
- Experience with troubleshooting common software applications (e.g., Microsoft Office Suite)
- Familiarity with network protocols (e.g., TCP/IP) and basic network troubleshooting
- Excellent problem-solving skills and attention to detail
- Strong communication skills, both verbal and written
- Ability to work independently as well as collaboratively in a team environment
We offer competitive compensation packages, including benefits such as health insurance, retirement plans, and paid time off. As an IT Support professional at our company, you will have the opportunity to work in a dynamic environment where you can expand your skills and contribute to the success of our organization.
If you are a motivated individual with a passion for technology and a desire to help others, we encourage you to apply for this position. Please submit your resume along with a cover letter detailing your relevant experience. We look forward to reviewing your application!
Job Type: Full-time
Salary: £19,215.53-£40,067.53 per year
Benefits:
- Company events
- Company pension
- Gym membership
Education:
- GCSE or equivalent (preferred)
Experience:
- Technical support: 1 year (preferred)
- Customer service: 1 year (preferred)
Ability to Commute:
- Ilford (preferred)
Ability to Relocate:
- Ilford: Relocate before starting work (preferred)
Work Location: In person
