IT Support Technician

IT Support Technician Birmingham, England

Birmingham City Council
Full Time Birmingham, England 25119 - 31364 GBP ANNUAL Today
Job description

Salary range
£25,119 to £31,364
Closing Date
29 September 2023, midday
Occupation
Education Non-Teaching
Full / Part time
Full time
Job Hours
36.5 per week, all year round with flexible working opportunities
Contract Type
Permanent
Enhanced DBS Check Required
Yes
Job Information

Equitas Academies Trust

Aston Manor Academy

Phillips Street

Birmingham

B6 4PZ

Telephone number: 0121 359 8108

Email address: [email protected]

Required as soon as possible.

Based at Aston Manor Academy but working across Equitas Academies Trust.

Equitas Academies Trust ICT Central Services team have a vacancy for a reliable, creative, and organized professional with a good knowledge of IT and excellent people skills to provide support across the Trust. This is an exciting opportunity to get involved in the transformation of our network systems by supporting the implementation of project development work across the Trust.

This role is ideal for an individual who wishes to move into a customer-facing role and has an interest in supporting and dealing with IT issues. The successful candidate will have excellent planning and organizing skills and the ability to demonstrate excellent communication skills, with a proven track record of problem-solving. You will be able to demonstrate your ability to provide support to our wide range of end users, prioritizing and maintaining IT data records accurately. If you are able to adapt and learn quickly in a busy education setting, and able to monitor, resolve, and where required, escalate first-line helpdesk tickets, we would welcome your application.

Working as an effective member of the ICT team, you will support the basic operation and configuration of Academy desktop computers and any other devices, while ensuring all administrative tasks are completed in a timely manner.

You will have an eye for detail and enjoy a challenge. We are also willing to consider flexible working arrangements and reduced hours for the right candidate.

Equitas Academies Trust was formed in September 2012 and incorporates Aston Manor Academy (Secondary) and Chilwell Croft Academy (Primary). Both Academies are happy, exciting, and inspiring learning environments for their children who are from a vibrant mix of cultures. The staff and Trustees have a great sense of pride in their schools and care passionately about the pupils they serve. We are consistently in the top 15% of schools nationally for achievement.

Aston Manor Academy serves a culturally diverse and economically disadvantaged catchment area, yet year on year produces excellent results for its very deserving students. We firmly believe that one of the key hallmarks of Aston Manor is the positive, friendly and supportive ethos which enables all of our students to make progress, both academically and in their personal development. In our last Ofsted inspection (June 2017) we were judged to be Outstanding in all areas. In addition, our Sixth Form is one of the best in Birmingham for attainment and progress!

Chilwell Croft Academy also serves a diverse community. It is a happy and vibrant school, which provides children with an innovative, relevant, and engaging curriculum. This enables children to be curious, independent, and brave learners who are not afraid to take risks. The staff feel privileged to serve such a strong and diverse community and we see the partnership we have with our parents as crucial to both the academic and personal success of each child. Although rated as a GOOD school by OFSTED in January 2019, Chilwell Croft Academy is always striving for ways to improve.

We take real pride in the steps we have taken and will continue to take as a school, to ensure that every child is given an outstanding education and a real chance to achieve their full potential.

The successful applicant will demonstrate a strong customer focus, and excellent communication skills with both technical and non-technical staff in order to support teaching and learning and administration in schools.

As an employer, Equitas Academies Trust offers:

  • a supportive and nurturing working environment
  • a commitment to CPD opportunities
  • employee well-being benefits including a cycle-to-work scheme
  • employer contributions to Local Government Pensions
  • scheme (support staff) or Teacher Pensions Scheme (teaching staff)
  • pay progression centered around a robust performance management process.
  • an inclusive and caring ethos
  • employee electric car scheme

This post is covered by Part 7 of the Immigration Act (2016) and therefore the ability to speak fluent and spoken English is an essential requirement for this role.

How to apply

Interviews: Week commencing 2 October 2023

For further details and to download an application form, job description / person specification or email us at: [email protected]

Safeguarding
This school is committed to safeguarding and promoting the welfare of children and expect all staff to share this commitment. The successful candidate will be subject to all necessary pre-employment checks, including:
Support Staff
enhanced DBS; Childcare Disqualification (where applicable); qualifications (where applicable); medical fitness; identity and right to work.
References
All applicants will be required to provide two suitable references.
Short-listed candidates
An online search will also be carried out as part of due diligence on all short-listed candidates.
Terms and conditions
This post is not part of the City Council and the successful candidate will not hold a Birmingham City Council Contract of Employment.
Rehabilitation of offenders
This post is exempt from the Rehabilitation of Offenders Act 1974 and the amendments to the Exceptions Order 1975, 2013 and 2020.
This means that when applying for certain jobs and activities certain spent convictions and cautions are ‘protected’, so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account.
Further information
Further information about filtering offences can be found in the DBS filtering guide.

IT Support Technician
Birmingham City Council

www.birmingham.gov.uk
Birmingham, United Kingdom
Mark Rogers
$2 to $5 billion (USD)
1001 to 5000 Employees
Government
National Services & Agencies
1935
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