IT Support Specialist, IT Department - 1 Mabledon Place, Central London London, England
Health Services Laboratories (HSL)
Full Time
London, England
25500 GBP ANNUAL Today
Job description
From £25,500 DOE
About us:
The Doctors Laboratory (TDL) is the largest and most successful independent pathology organisation in the UK.
Our purpose is to deliver medically-led diagnostics, innovation, value and long-term investment to healthcare. With our core laboratory based at The Halo Building in London, we also have an expanding site in Manchester as well as smaller hospital based laboratories across the country. We maintain rigorously high standards of quality, whilst also delivering efficiencies to healthcare through careful workforce planning, pioneering technology and significant investment in infrastructure and IT.
About the role:
We have a vacancy for an IT Support Specialist in the IT Department.
Working in the IT team, you will work in the support team alongside our other Windows and desktop support staff members, travelling between TDL’s sites in the UK and responding to the support needs of our internal customers. Based primarily in London, the role will include travel to our UK-wide laboratories.
Primary duties will include providing a troubleshooting and advisory service for all ICT users throughout the company, providing first-line desktop support and working with other members of the team as required responsibility for setting up new ICT equipment and for repairing/arranging for repair of ICT equipment as requested and to Develop and support Windows networking systems including Active Directory and the company-wide e-mail system based on Exchange.
A minimum of 2 years of working experience in some or all of the above would be advantageous. Previous work experience in NHS IT would also be an advantage. Must be able to prioritise jobs and monitor activity. Excellent customer service skills are necessary as this is a customer-facing role.
The successful candidate will communicate in a friendly and helpful manner to all staff, clients and customers, liaising with other departments to ensure the continued smooth running of the IT department.
If you require further information about this position, please e-mail the helpdesk manager, Russell Ho-Aitken, at [email protected].
At TDL we offer a variety of excellent staff benefits including:
- Training and development opportunities – supporting professional development
- Annual performance related salary review
- No banding restrictions: As we are a private company we are not restricted by salary bandings and so are able to negotiate appropriate salaries based on experience. This also means that annual salary reviews do not hit a band ceiling
- Discounted gym membership – we have a corporate gym membership scheme with Better Gyms
- Cash healthcare plan – cash back on a variety of healthcare costs including dentist and opticians
- Sick Pay Entitlement – 5 paid days in the first year of employment, 20 days thereafter
- Permanent Health Insurance and Death in Service Cover
- Life Assurance – providing salary continuation for long term illness (six months qualifying period)
- Employee Assistance Programme – supporting staff wellbeing
- Season Ticket Loan Scheme – interest free loan for the cost of annual travel ticket
- Perkbox – Access to additional staff perks and benefits such as high street discounts
- Company Pension Scheme – company and staff contributions which increase with service
- Competitive annual leave allowance - 23 paid days’ leave rising to 28 days after five years’ service
- Flexible working hours - 40 hours standard working week. With a variety of working patterns available, options to review working flexibly will always be considered
Please read the job description and person specification carefully and ensure that your application reflects the knowledge, skills and experience required.
We respect and value the diversity of our staff and welcome applications from diverse communities.
PLEASE NOTE: WE RESERVE THE RIGHT TO CLOSE THIS VACANCY AT ANY TIME EVEN IF A CLOSING DATE IS SHOWN HERE OR IN ANY OTHER MEDIA
Vacancy ID :
020471
Closing Date :
08-Sep-2023
Health Services Laboratories (HSL)
www.hslpathology.com
London, United Kingdom
Unknown / Non-Applicable
Unknown
Hospital
