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When you join a team that never sits still, that’s hungry to make F1 history with every weld, every code, and every email we write, you will find yourself completely immersed in your role. To meet the challenges of competing in the highest class of international motor racing, you’ll help us innovate new ways of getting our team to the top.

MoneyGram Haas F1 is unique on and off the grid, and our most important resource, our soul, is our people, that’s just one reason why you can have so much of an impact here. Every member of our team is a full contributor to our results on the track, no matter which department or country you work in. At MoneyGram Haas F1 you’ll be involved in many different areas of the team, an assortment of projects and plenty of hands-on experience while collaborating with some of the best minds in the world. Yes, you’ll learn from us, but we expect to learn from you too!

Join our team and make your passion your profession!

General Summary:

This role reports to the IT Operations Manager or their designee and is located in Banbury, UK. You will be able to apply academic concepts to real-world business challenges, helping to support factory and trackside IT systems and services for the MoneyGram Haas F1. You will have the opportunity to contribute from the ground up, playing a key part in ensuring the delivery of best in class IT service to the company and its users.

General Responsibilities:

• Promote teamwork and effective communications to develop working relationships between all personnel and departments.
• Bring a fresh perspective to the challenges we face in our business, offering up innovation and new ideas to further enhance the service the department provides.
• Adhere to all IT, Health & Safety and wider business processes.
• Follow all safety regulations in all venues.
• Other duties as assigned by the IT Operations Manager or Department Head.

Key Responsibilities:

• Provide 1st line technical support and troubleshoot technology issues (walk-up, phone, Teams) to users onsite and remote.
• Learn and support Windows based services such as Active Directory, file permissions, software updates, Group Policy, DNS and DHCP.
• Manage workload in Service Desk software, operating to defined service level agreements and triaging calls.
• Administration of the MoneyGram Haas F1 Office 365 environment.
• Use tools and process to build, set up and support client hardware and software.
• Manage the starters and leavers process, including hardware, software, licensing, inductions, archiving and permissions.
• Set up and support voice systems, meeting rooms and audio-visual equipment.
• Develop scripts and code to assist in task automation.
• Hardware and software license management.
• Ensure up to date documentation and accurate reporting as required.

Education and Work Experience:

GCSE, High School diploma or equivalent required. Further education such as BSc or MIS in an ICT related qualification required. Exposure to racing and international environments is preferred. Demonstrate strong computer skills, a keen interest in technology, and a passion to learn in the role.

Specialized Knowledge and Skills:

• Be extremely self-driven and be able to work with minimal supervision.
• Be able to thrive in a team environment, being ultra-dependable and reliable team player.
• A quick thinker, be a flexible and adaptive character with the ability react to and solve problems with speed and efficiency, sometimes under high pressure.
• Be innovative, creative and forward thinking, encouraging others to be also.
• Must have excellent communication skills and be willing to continuously learn and improve themselves.

Equipment and Applications: (Specific equipment/applications used on the job)

• Good understanding of Microsoft desktop environments and familiarity with Active Directory.
• Good understanding of PC hardware.

Work Environment Physical Demands:

An ability to work and prioritize within a high pressure, time sensitive environment while retaining a methodical approach is essential. The role will require extensive international travel and a willingness to work long and flexible hours including all event weekends.

This position may require lifting to 50 pounds, repeated bending, squatting and manual dexterity. Fast- paced work environment requiring heavy mental demands. Work environment includes machinery, race cars, 7-post and other rigs, grinding debris, and hazardous fluids. All employees must ensure compliance with the Company Health and Safety Policy, and all relevant other statutory Health and Safety legislation.

This job description may not detail some less major duties, nor cover duties of a similar nature, which may from time to time be reasonably required by the relevant manager.

MoneyGram Haas F1 team’s benefits help further the well-being of our employees and their families in meaningful ways we embrace hybrid working and core hours. No matter where you work at MoneyGram Haas F1, you can take advantage of our health and wellness resources, get support with your fitness goals by working with our fitness instructors, physios and attending Yoga classes all held in our onsite gym. We offer everyone at MoneyGram Haas F1 the chance to share in the team’s success, being the only team on the grid that offers a race results bonus as well as an end of year constructor’s championship bonus.

You’ll discover many more benefits of working at MoneyGram Haas F1, such as our family days where we invite you and your family to spend quality time with our team, the drivers and the cars.

At MoneyGram Haas F1, Diversity, Equality, and Inclusion are fundamental of who we are. Our commitment to these ethics is steadfast and this promise travels with us wherever we are in the world. They are central to our mission and to our impact on the F1 Circuit. We know that having varied perspectives helps generate better ideas to solve the complex problems of a changing and increasingly diverse world.

Notice

Due to the nature of the organisation, all employees of MoneyGram Haas F1 Team are required to be security cleared to National Security Vetting standards. If successful in your application, we would support you with the NSV process. As a guideline only, you would normally need to have been a UK resident for the last 5 consecutive years. Further confirmation can be found on the Civil Aviation Authority National Security Vetting (NSV) website https://www.caa.co.uk/Commercial-industry/Security/Vetting/National-security-vetting/

If you have not been a UK resident for the last 5 consecutive years, please be prepared to request an Overseas Criminal Records Check for these countries as you will be asked to provide this for referencing and security checks if you are successful.