IT Support Engineer (Hanger Lane - London)

IT Support Engineer (Hanger Lane - London) London, England

Hemmersbach GmbH & Co. KG
Full Time London, England 31328 - 35518 GBP ANNUAL Today
Job description

Desktop support role, based at leading data analytics organisation


  • UK - Hanger Lane - London
  • Professionals
  • Full-time

Your Benefits

Buddy program
Extensive paid training
Flat hierarchies
Medical cash plan
Modern and centrally located office
Pension scheme

Your skills

  • Previous experience resolving problems sitting with the user
  • Diagnostic & support capabilities using standard Windows-based applications & tools (such as M365, Win10, A.D & SCCM)
  • Thrives in a fast-paced environment
  • Due to the varied nature of the role, it may be subject to enhanced referencing or vetting

Your Tasks

As part of broader, yet highly committed support team, you will work directly onsite to provide dedicated support services for deskside and print. You are fully supported by your Service Delivery Manager, your Team Leader and of course, your colleagues in every aspect of your work with the client.

You will be assigned various tickets throughout the day, addressing each one sympathetically, pragmatically and principally, with a strong sense of customer service – leaving each ticket not only resolved, but with a smile on the user’s face – a job well done.

This is a role where you will have direct influence on people’s day-to-day working life. With nothing more frustrating than a computer or a printer not working, you will be very person that makes things happen, working directly with the users in a highly rewarding way.

Be part of us

Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra mile – we not only simply enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids’ Family. That’s why Hemmersbach is The Social Purpose IT Company.

IT Support Engineer (Hanger Lane - London)
Hemmersbach GmbH & Co. KG

www.hemmersbach.com
Nuremberg, Germany
Ralph Koczwara
$100 to $500 million (USD)
1001 to 5000 Employees
Company - Private
Information Technology Support Services
2000
Related Jobs

All Related Listed jobs

Payroll Administrator
Tapi Carpets & Floors London, England 30000 GBP ANNUAL Today

Be the first point of contact for all payroll queries, giving great service to our colleagues and really understanding whats driving queries and what knowledge

NHS Community Phlebotomist
Sanctuary Health 12.5 GBP HOURLY Today

Clinical governance and revalidation support from an in-house qualified health professional with over 15 years experience.

Business Analyst
Post Office Ltd London, England 50197 - 60336 GBP ANNUAL Today

And were improving our online and in store experience for customers. Working closely with the project manager, project sponsor or product owner, the Business

custodian
Legacy Hotels & Resorts Liverpool, England 25200 - 21600 GBP ANNUAL Today

Novotel Liverpool Paddington Village managed by Legacy Hotels and Resorts Limited have a rare opportunity for a Night Porter to join our high...

Undergraduate Studies Officer
University of Oxford Oxford, England 34308 - 42155 GBP ANNUAL Today

Reporting to the Head of Academic Administration, you will play a leading role in managing support for all of the Mathematical Institutes undergraduate