IT Support Engineer

IT Support Engineer London, England

Capital on Tap
Full Time London, England 39423 - 39694 GBP ANNUAL Today
Job description

Running a business is hard, we make it easier. Our business credit card has helped over 200,000 businesses access credit and we hope to partner with over 1 million by the end of 2025.

IT Support Engineer

We are looking to hire a skilled IT support engineer to assist our users with computer hardware and software issues. To ensure success as an IT support engineer, you should have extensive knowledge of home and office systems, excellent problem-solving skills, and high-level interpersonal skills. The role is based in London and will be office based.

We place a huge emphasis on continual learning and have created an environment where this is possible every day. Internal mobility is important to us and our goal is to help every employee realise their aspirations. Why not check out what you need to do to progress in this role at Capital on Tap here!

What you'll be doing:

  • Responding to user support requests in person, via the service desk platform (JIRA) and via instant messaging (Slack)
  • Troubleshooting hardware and software issues
  • Installing and maintaining hardware and computer peripherals
  • Installing and upgrading operating system and computer software
  • Set up office equipment and assist with office and team relocations
  • Set up new equipment and accounts for new joiners to the business

About you:

  • Great customer service experience
  • Enjoys working as part of a team
  • Enjoys problem solving and has a great eye for detail
  • Experience with the following is essential:
    • Windows 10/11
    • Azure Active Directory
    • Google Workspace
    • JIRA
    • Office 365
  • Experience with the following is desirable:
    • SQL
    • Intune
    • Autopilot
    • Mac OS
    • Slack

Nice to have:

  • Exposure to MSSQL
  • Experience with OS patching
  • Appreciation of working within IT security frameworks such as ISO27001

What you'll get in return:

  • 28 days holiday (plus bank holidays)
  • Generous yearly anniversary rewards (including 4 weeks paid sabbatical in year 4)
  • We give every employee a learning budget of £2,000 a year to spend on your own personal development (we want to encourage your growth!)
  • We contribute 4% to your pension (with up to 7% match) through our pension plan
  • Private healthcare through Vitality

Check out more of our benefits, values and mission here.

If you want to keep updated on future opportunities at Capital on Tap follow our company page here.

Diversity and Inclusion

We want to be a place where a diverse mix of talented people want to come and do their best work and most importantly feel included and that they can be their authentic selves. We welcome, consider and encourage applications from anyone that shares this passion.

How to Apply

If you want to progress your career within a fast growing, profitable fintech then click apply (all we ask for is your CV and contact details) and we will get back to you within 3 working days

IT Support Engineer
Capital on Tap

www.capitalontap.com
London, United Kingdom
David Luck
Unknown / Non-Applicable
51 to 200 Employees
Company - Private
Banking & Lending
Finance
2012
Related Jobs

All Related Listed jobs

Project Manager (IRIS Project)
The Pankhurst Trust (Incorporating Manchester Women's Aid) Manchester, England 31604 - 33454 GBP ANNUAL Today

An excellent working knowledge of statutory and legal provisions around domestic abuse, health and safety, and safeguarding vulnerable adults and children.

Home Care Assistant
ANCO Care Agency Milton Keynes, England 11 - 13 GBP HOURLY Today

Meal preparation, shopping and light domestic tasks. Care and support our clients in their own homes. Provide companionship and personal care.

consultant
NHS Scotland Aberdeen, Scotland 100000 - 73307 GBP ANNUAL Today

We are seeking to appoint a Consultant Rheumatologist to join the existing award-winning Rheumatology team at NHS Grampian specifically to support...

Department Charge Hand
Naturalight Systems Ltd Bedlington, England 12.83 GBP HOURLY Today

Ensure production targets are met whilst maintaining company quality standards, with performance reported weekly. Key Objectives for the role:

Receptionist
Cygnet Derby, England 10.79 GBP HOURLY Today

An experienced receptionist/administrator used to working with customers/clients. Youll be working part-time/ 15.7 hours a week (full availabilty needed Monday