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Position Details:

• Do you enjoy engaging people and helping them succeed?
• Can you anticipate problems and proactively help customers with potential issues?
• Are you methodical and detail-oriented?

You will be a core member of our world-renowned primary technical support group. Your duties will include phone and email support and recording customer interactions. This will entail all aspects of delivering the best solution, from diagnosing the problem through executing the solution to following up with the customer. Additionally, you will provide IT support for both internal software and hardware used in our head office.

To be considered, you must have a formal education in engineering, IT or computer science or equivalent related experience. Familiarity with networking infrastructure and common industrial control elements such as PLCs, RTUs, HMIs, and communications protocols would be a strong asset.

Applicants graduating within the last five years should include a copy of their university transcripts (scanned copies are acceptable).

Please direct applications via email to [email protected] and include the position and location of interest in the email subject line.

Corporate Profile

Trihedral Engineering Limited made the list of Canada’s Top Small & Medium Employers in 2018, presented by Canada’s Top 100 Employers and The Globe and Mail newspaper and was chosen by MacLean’s magazine as one of the top 15 best places to work in Atlantic Canada for seven years running. In addition, our management was recently awarded Entrepreneur of Year for IT in Atlantic Canada by Ernst & Young. Our software has received multiple accolades and was the winner of the 2021 – Control Engineering Engineers’ Choice Award – HMI Software Category.

We are a software development company with technical leadership in the field of Windows-based industrial monitoring and control software. We are headquartered in Bedford Nova Scotia with international offices in Scotland and the United States.

Trihedral was founded on the spirit of innovation. What began as an idea for one of the world’s first reactive programming languages developed into VTScada, an award-winning all-in-one HMI and SCADA software platform for industrial applications of any size. VTScada, is used globally and probably already touches your life by supporting many mission-critical systems. It is in a wide variety of applications including municipal water systems, power generation, television broadcasting, offshore oil production, and cryogenic gas distribution.

Trihedral remained a profitable and debt-free privately held company for decades. In 2020 it was acquired by Delta Electronics, a global leader in power and thermal management solutions. We are proud to be part of this global family

Our ambition is to continue our success in building a great product without sacrificing our core values. We are seeking candidates who experience a child-like delight in applying technology to solve industry’s most challenging problems, take pride in their work, and exhibit a keen attention to detail. Doing whatever it takes to get the job done is characteristic of the Trihedral family. We require people with a self-starter skill set who can excel in our open management structure. If you have the talent, we want to meet you. We are a growing company where your effort makes a difference in our success.

Trihedral offers competitive salaries and benefits, offices with doors overlooking the Bedford Basin and prides itself in treating staff, customers and suppliers the way we wish to be treated.

Trihedral Engineering Limited
1160 Bedford Highway, Suite 400
Bedford, Nova Scotia
Canada
B4A 1C1
FAX: 902-835-0369