Job description
This is an exciting opportunity for somebody looking to kickstart their career in IT. The role involves direct technical support. Reporting to the IT Support Analyst, we are looking for an approachable and personable Junior IT Support Assistant to join a wonderful, growing IT Team.
This position will appeal to someone who enjoys a varied role, is passionate about IT, works well under pressure, will accept ownership of a project through to completion, and takes pride in a job done well. A level or BTEC equivalent in a IT related field is desirable. Due to the location of the office a driving licence and own transport is required.
The main responsibilities of the Junior IT Support Assistant will include:
- Providing support to internal IT operations including hardware/software management & maintenance, daily I.T. support covering a range of platforms
- Internal IT Support - 1st Line response
- Web App upgrades
- Managing client Databases
- Microsoft Suite of tools
- Hardware Management (Printers / Laptops etc)
- Strong documentation skills adhering to best working practice
- Actively participating in your own development plan which will be agreed with your line manager
- Achieving personal development targets, as agreed with your line manager
- Taking part in meetings, supervision, training and other events to assist with your development, as requested by your line manager
- Any other task as directed by your Line Manager
Skills and experiences needed to fulfil this role:
- You should have some experience with IT/computer building/maintenance/support (e.g., school / friends & family)
- Experience with Microsoft Office
- Enthusiasm and passion for IT
- Excellent problem-solving ability
- Driver's licence and own transport
- Ability to work well in a team
- Enthusiasm for work and self-motivated
This role is full time, based in a remote setting outside of Salisbury.
As well as being part of an exciting growth journey, the company offer great benefits including 25 days holiday (plus bank holidays) and free parking.
If you are interested in becoming part of a great team, in an exciting role, please apply or get in touch with Liam today.
Job Type: Full-time
Salary: Up to £25,000.00 per year
Benefits:
- On-site parking
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Salisbury, Wiltshire: reliably commute or plan to relocate before starting work (required)
Work Location: In person
Reference ID: REF: 8015