We are seeking a dynamic IT Specialist to join our team at the YMCA of Northern Alberta. This role will be responsible for providing essential support to our IT infrastructure, ensuring that our team can deliver its services effectively and efficiently. The successful candidate will have a strong background in network administration with a CCNA certification, be comfortable with PowerShell, and have experience with Azure Active Directory.

You will have the opportunity to work with senior staff to implement integration and innovations, challenged with pulling the most out of our systems. Your knowledge and skillsets will ensure that community members have access to the life-enhancing programs and services that they have come to expect from the Y.

The YMCA of Northern Alberta strives to integrate our values of diversity and social inclusion in all that we do. We believe that strong leadership is created through the sharing of diverse experiences and perspectives. We actively seek candidates who embody these principles and who reflect the many dimensions of the communities we serve.

We are a charitable organization that provides health and fitness opportunities, childcare, community initiatives, and other quality programs in Edmonton, Wood Buffalo, and Grande Prairie.

When you work at the YMCA, you’ll play an important part in building strong, thriving communities while positively impacting people’s lives. Join our team at the Y, a place where everyone belongs — including you.

Position Responsibilities

• Maintain and manage the company's computer systems, including software, hardware, and networks.
• Use Azure Active Directory to manage users and groups, configure permissions, and address security issues.
• Utilize PowerShell for task automation and configuration management.
• Troubleshoot network and system issues, identifying bottlenecks and proposing solutions to eliminate them.
• Provide technical support and training for staff and team members, helping resolve any IT-related issues.
• Configure and manage security tools to maintain the integrity and confidentiality of sensitive information.
• Implement network security policies and procedures in line with best practices.
• Implement appropriate processes for data protection, disaster recovery, and failover procedures.
• Regularly update systems, predict performance metrics, supervise system configuration, and document any processes or repairs done.
• Stay abreast of the latest IT administration and system security developments and recommend improvements to the existing IT systems.
• Develop and maintain documentation for existing infrastructure, configurations, and operational procedures.

What You’ll Need for This Job

• A diploma or degree in Computing Science, Information Technology, or a related field is an asset.
• CCNA certification is required.
• Proven experience in managing and troubleshooting IT infrastructure.
• Proficiency in PowerShell scripting and automation.
• Experience with Azure Active Directory for user and access management.
• Understanding of network protocols, firewall functionality, and network security practices.
• Strong problem-solving skills and ability to perform under pressure.
• Excellent communication skills to interact effectively with team members and other staff.
• Proactive, highly organized, and able to prioritize tasks efficiently.
• Experience working in a non-profit environment is a plus.
• ITIL certification would be an asset, with a focus on continuous improvement.
• Ability to travel on an as-needed basis to sites around Edmonton and northern Alberta.

What the Y Brings You

• A meaningful career with opportunities to grow while building your community.
• A culture of honesty, respect, and pride in what we do.
• Colleagues who bring diverse perspectives and talents to the workplace.
• Comprehensive benefits package.
• Membership to our health, fitness & aquatics facilities for you and your family.
• Reduced fees in YMCA programs such as childcare and day camps (depending on availability and employment status).

Disclaimer

We appreciate your interest in the YMCA of Northern Alberta. However, only those applicants selected for interviews will be contacted. The YMCA of Northern Alberta is an equal-opportunity employer that is committed to providing employment opportunities to all individuals. Only those candidates permissible to work in Canada should apply for this position.