Find More Than 10K+
United Kingdom Jobs

The Contract IT Support Specialist should be able to work independently with minimal guidance or supervision. They are responsible for performing a broad range of duties to track assets with asset tracking applications, provide team members with the equipment needed, ensure team members are following the correct process, & notifying the leadership team of any equipment needing to be repaired. We are seeking someone pre-peak and through peak to support our existing IT support team. Dependant on volume, the position could lead to a permanent opportunity.

What you'll do:

• Asset tracking (need to be comfortable using technology)
• Work and close all IT-related tickets and perform ad-hoc IT support requests.
• Help maintain warehouse armory following protocols and procedures
• Communicate any deviations to the SOP to the leadership team
• Complete planned maintenance of all mechanical and electrical equipment
• Track facility inventory
• Fill in for security if needed
• Comply with safety regulations and maintain clean and orderly work areas
• Follows verbal or written instructions to clean and maintain the facility and perform a variety of work activities
• Performs many other duties as instructed by the facility manager and other members of the leadership team

What you'll need:

• High school diploma or equivalent
• 2+ years of related experience
• Ability to use different forms of technology (WMS, Microsoft Office, Asset Tracking Applications, Scanners, etc..)
• Ability to accept responsibility for work assignments and job duties, and to be held accountable for successful completion
• Ability to follow directions, and to work with minimal supervision
• Ability to apply appropriate safety procedures and equipment to protect Company and customer assets, including personal protective equipment (i.e., back belt, safety glasses)
• Ability to take initiative, and to work with a sense of urgency
• Ability to constantly lift, carry, push, or pull up to 10 lbs.; frequently up to 50 lbs.; and occasionally up to, and over 100 lbs.
• Must be comfortable working on a ladder and scissor lift at up to 40 lbs
• Ability to reach outward, stand, and walk; frequently bend, squat, kneel, twist, turn, and sit; and occasionally, crawl, reach above shoulder, and type using a keyboard

We are exceptionally proud of our dedicated, brilliant ShipMonkers - the employees who collaborate to provide first-class service, solve problems, and collaborate to get the job done. We work hard and have fun at work while prioritizing growth, innovation, and diversity as key values. When we add new positions at ShipMonk, we define the role 80% and look for talented individuals who can join the team, run fast, and co-create the other 20% of their job. We need our team to get engaged from Day 1 to do the work and define the work that will make us successful in the near and long term.

Perks Of Being a ShipMonker

• Health benefits coverage (medical, dental, vision)
• Unlimited Paid Vacation Time
• 401(k) retirement plan
• Dog-friendly workplace
• Fun work environment
• Referral Bonus Program ShipMonk is an equal opportunity employer.

We value diversity and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.