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Recipharm (formerly Bespak) are looking for an IT Apprentice to join the Service Desk Team which is based at our site in King’s Lynn. This is a two-and-a-half-year apprenticeship where you will achieve the Information Communications Technician Level 3 partnered with practical on-the-job learning. Previous apprentices have gone on to work with in our IT department in roles such as Service Desk Analyst, Incident management Analyst & Applications support Analyst. You will also benefit from 28 days leave plus bank holidays, 8% company pension contribution to employees 3%, onsite parking and medical + dental insurance.

This is an interactive role where you will be the first point of call on the service desk so you will be talking to people throughout the day about their IT requests. As an IT Apprentice you will be supporting / learning from the IS Service desk team who are responsible for the day-to-day IT Support across the Kings Lynn site. You will be a key part in contributing towards the smooth running of key IT operational functions across the business. The starting salary is £16,500 and will rise throughout the apprenticeship in line with performance and completing apprenticeship objectives.

Recipharm in King’s Lynn is an award-winning, global, market leading product development and manufacturing business with nearly 1000 staff. Our business specialises in the design, development, and manufacture of highly complexed injection moulded components for medical and pharmaceutical devices. The Recipharm group is a top 5 pharmaceutical CDMO and operates 35 facilities across 10 countries with over 9500 staff. Our global presence and wealth of experience allows our outstanding employees to develop and progress within our organisation.

As our IT Apprentice your duties will include:

• Greeting members of staff who come to IT to understand their requests.
• Track IT assets throughout their lifecycle
• Provide IT support for all on-site employees.
• Support staff desk monitors, laptops, printers and meeting room equipment.
• Develop good working relationships with, colleagues, and suppliers.
• Liaise with suppliers to look at cost and purchase and configure software/hardware.

• Approachable, friendly and a polite manner.
• A good level of Maths and English.
• Track IT assets throughout their lifecycle
• A passion for Technology and developing your skills in the area of IT.
• Good planning, organisational and time management skills.
• Liaise with established suppliers to procure, purchase, and configure Software / Hardware for end users.

IT Apprentice Benefits:

28 days holiday + bank holidays | 8% employer contribution added to employee’s 3% | Private medical insurance | Private dental Insurance | Permanent Health Insurance | Group life insurance | Discretionary annual bonus | Free will service | Active well-being programme | Recognition awards | Free Parking

As an ethical employer we align our BZero sustainability initiative aim to be accredited to SBTI which means we are on a road to carbon reduction targeting net zero and are proud to be ISO certified in 14001, 45001 and 13485.

The main location for this position is King’s Lynn Which is a market town steeped in history with a direct rail link to Cambridge (1 hour) and London (2 hours). The location is very close to the beautiful Norfolk coastline and is just over an hour’s drive to Norwich and Peterborough.

A full job description can be downloaded on the application Screen.

Our core values are Tenacity, Reliability, Respect and Entrepreneurship, these are woven into the fabric of our business and the values that we gauge ourselves upon.

We’re flexible. We understand that there is a life outside of work, so we aim to support you in attaining a happy work/life balance. To cater for employees’ individual circumstances, and where possible, we agree flexible working arrangements.

We value our inclusivity as we believe diversity should be embraced and celebrated. We live and work by these values and that’s what makes Recipharm a great place to work.

We are proud to be a Disability Confident employer. We will support you throughout the recruitment process with any adjustments you require therefore please contact the Recruitment Team if you require support.

By applying to this role, you are giving consent to Bespak Europe Ltd and the Recipharm group to process your personal data for employment/recruitment purposes only. All personal and sensitive data processed to Bespak is protected under GDPR regulations as part of Recipharm. To find out more about our privacy policy please visit our website or contact the local HR team.