it specialist Wallops Island, VA
Job description
Duties
THIS IS A PUBLIC NOTICE: This Notice is issued under direct-hire authority (DHA) to recruit new talent to this occupation for which there is a severe shortage of candidates. This means that we can hire any qualified candidate, either from this notice or from any source.
NOTE: Current civil service employees will receive new appointments if selected under this Direct Hire Authority. For more information on DHA, please visit http//www.opm.gov/directhire/index.asp
The office of Financial Management (FM) & OGP IT Services Division (ICT) manages and supports a wide range of financial management applications and provides the oversight and management of the OGP IT Systems. This division specializes in operations & maintenance; development, modernization, & enhancements; process realignment/automation/ improvement; and systems migrations & transformations.
The Office of Digital Management (IDR) connects business and IT stakeholders and steers the planning, design, and measurement of innovative, high impact, cost effective IT solutions for GSA.
As an serves as a senior IT Specialist/technical communications and project expert within the General Services Administration.
You will be responsible for the following duties:
Position#1: Digital Communications:
- Write, develop and distribute digital communications and services.
- Review, analyze and communicate findings of data for digital communications and services.
- Provide quality customer service and support to digital communications customers, stakeholders and teams.
- Communicating with IT professionals, SMEs and IT Leadership on a variety of technology projects.
- Editing, publishing and managing content on a content management system.
Position # 2: Digital Management:
- Participates and/or leads IT projects from design to implementation.
- Assesses user needs and IT requirements to determine solutions.
- Develops automated databases, dashboards, electronic forms, websites, models and other technology tools.
- Works with other recognized technologists to develop a coordinated approach to resolve agency wide, unique and critical IT problems.
Requirements
Conditions of Employment
- US Citizenship or National (Residents of American Samoa and Swains Island)
- Direct Deposit of salary check to financial organization required.
- Register with the Selective Service if you are a male born after 12/31/1959
- You may be required to serve a trial period.
- You must apply on-line via the GSA website.
- Suitable for Federal employment, determined by a background investigation.
If selected, you must meet the following conditions:
- Receive authorization from OPM on any job offer you receive, if you are or were (within the last 5 years) a political Schedule A, Schedule C or Non-Career SES employee in the Executive Branch.
- Serve a one year probationary period, if required.
- Undergo and pass a background investigation (Tier 2 investigation level).
- Have your identity and work status eligibility verified if you are not a GSA employee. We will use the Department of Homeland Security’s e-Verify system for this. Any discrepancies must be resolved as a condition of continued employment.
Qualifications
For each job on your resume, provide:
- the exact dates you held each job (from month/year to month/year)
- number of hours per week you worked (if part time).
If you have volunteered your service through a National Service program (e.g., Peace Corps, Americorps), we encourage you to apply and include this experience on your resume.
For a brief video on creating a Federal resume, click here.
The GS-13 salary range starts at $98,496.00 per year.
If you are a new federal employee, your starting salary will likely be set at the Step 1 of the grade for which you are selected.
To qualify, you must have at least one year of specialized experience equivalent to the GS-12 level or higher in the Federal service.
Applicants applying for the GS-13 grade level must meet the following requirements: Have IT-related experience demonstrating EACH of the four competencies AND one year of specialized experience equivalent to the GS-12 level in the Federal service as described below:
IT SPECIALIST COMPETENCY REQUIREMENTS:
- Attention to Detail - This skill is generally demonstrated by assignments where the applicant ensures that activities, services, or products reflect organizational goals and objectives.
- Customer Service - This skill is generally demonstrated by assignments where the applicant confers with users to evaluate the effectiveness of, or identify the need for, computer programs or management systems.
- Oral Communication - This skill is generally demonstrated by assignments where the applicant participates or represents the organization or clients at briefings, meetings, or conferences.
- Problem Solving - This skill is generally demonstrated by assignments where the applicant evaluates the efficiency or effectiveness of organizational programs, projects, or operations.
SPECIALIZED EXPERIENCE REQUIREMENTS: Specialized experience is experience providing digital services for an organization's Information Technology (IT) systems in one of the following areas:
Position #1: IT Specialist in Digital Communications: Specialized experience is defined as experience overseeing the design and implementation of organizational change management initiatives. Experience must include: developing and distributing enterprise-wide messages/templates thru an email delivery automation tool such as Granicus or GovDelivery; using Analytics tools to monitor the effectiveness of communication campaigns and to inform the development of end-user training; designing visual graphics for change management campaigns; and experience using and publishing information on a content management platform (e.g., InSite or Gsa.gov).
Position #2: IT Specialist in Digital Management: Specialized experience is performing work of a senior Information Technology Specialist providing expert advice in two or more of the following IT specialties: IT project management, data management, network services, systems analysis, systems integration, systems administration, applications software/hardware, customer support and/or security.
Education
This job does not have an education qualification requirement.
Additional information
- Recruitment incentive if you are new to the federal government
- Relocation incentive if you are a current federal employee
- Credit toward vacation leave if you are new to the federal government
Additional vacancies may be filled through this announcement in this or other GSA organizations within the same commuting area.
All the information you provide will be verified by a review of the work experience and/or education as shown on your application forms, by checking references and through other means, such as the interview process. Any exaggeration of your experience, false statements, or attempts to conceal information may be grounds for not hiring you, or for firing you after you begin work.
THIS IS A PUBLIC NOTICE: This Notice is issued under direct-hire authority (DHA) to recruit new talent to this occupation for which there is a severe shortage of candidates. This means that we can hire any qualified candidate, either from this notice or from any source.
NOTE: Current civil service employees will receive new appointments if selected under this Direct Hire Authority.
For more information on DHA, please visit http//www.opm.gov/directhire/index.asp
GSA is committed to diversity, equity, inclusion and accessibility that goes beyond our compliance with EEO regulations including:
- Valuing and embracing diversity, promoting equity, inclusion and accessibility, and expecting cultural competence; and
- Fostering a work environment where all employees, customers and stakeholders feel respected and valued.
Our commitment is:
- Reflected in our policies, procedures and work environment;
- Recognized by our employees, customers and stakeholders; and
Drives our efforts to recruit, attract, retain and engage the diverse workforce needed to achieve our mission.
Benefits
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
You will have access to many benefits including:
- Health insurance (choose from a wide range of plans)
- Life insurance coverage with several options
- Sick leave and vacation time, including 11 paid holidays per year
- Thrift Savings Plan (similar to a 401(k) plan)
- Flexible work schedules and telework
- Transit and child care subsidies
- Flexible spending accounts
- Long-term care insurance
- Training and development
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
THIS IS A PUBLIC NOTICE: This Notice is issued under direct-hire authority (DHA) to recruit new talent to this occupation for which there is a severe shortage of candidates. This means that we can hire any qualified candidate, either from this notice or from any source.
NOTE: Current civil service employees will receive new appointments if selected under this Direct Hire Authority.
For more information on DHA, please visit http//www.opm.gov/directhire/index.asp
You response to the question(s) will measure your possession of the following competencies or knowledge, skills, and abilities:
Position#1: Digital Communications:
- Knowledge of Information Technology (IT) concepts, principles, practices, methods, and techniques and use of technology tools.
- Knowledge of policies, regulations and directives relating to IT digital presence.
- Knowledge of analytical techniques, principles, concepts, theories, and methods to analyze facts, draw conclusions, and recommend solutions to problems that often apply to web content management.
- Skill in writing clearly and effectively.
- Skill in communicating clearly and effectively orally.
- Ability to review, analyze and communicate findings of data.
- Ability to provide quality customer service and support to digital communications customers, stakeholders and teams.
- Ability to edit, publish and manage content on a content management system.
Position # 2: Digital Management:
- Knowledge of information technology (IT) concepts, principles, methods, industry standards and practices.
- Knowledge of new and emerging technologies and their applications to business processes.
- Knowledge of IT systems management methods, including data management and design-to-support performance monitoring.
- Skill in conducting business process reengineering and data analysis.
- Skill in oral and written communication techniques.
- Ability to lead or conduct complex studies.
- Ability to resolve problems and evaluate new methods of enhancing customer satisfaction.
If you are eligible under Interagency Career Transition Assistance Plan or GSA’s Career Transition Assistance Plan (ICTAP/CTAP), you will receive priority.
Note: Applications will be evaluated for this job based on how well you meet the qualifications above. You will be evaluated on the questions you answer during the application process, which will measure your overall possession of the following competencies or knowledge, skills, and abilities. Your responses to these questions must be supported by your resume. Qualified candidates will be considered in accordance with the Office of Personnel Management Direct Hire Guidelines. Veterans' Preference does not apply to the direct hire recruitment procedures. Certain selections made under this notice will be processed as new appointments to the civil service. Current civil service employees will be given new appointments to the civil service. You may not be considered for the position, if any part of the application is incomplete or missing the required supporting documentation. Falsifying your background, education and/or experience is cause for not hiring you or dismissing you if hired.
You may preview questions for this vacancy.
Benefits
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
You will have access to many benefits including:
- Health insurance (choose from a wide range of plans)
- Life insurance coverage with several options
- Sick leave and vacation time, including 11 paid holidays per year
- Thrift Savings Plan (similar to a 401(k) plan)
- Flexible work schedules and telework
- Transit and child care subsidies
- Flexible spending accounts
- Long-term care insurance
- Training and development
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
Required Documents
As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.
ALL required documents must be submitted before the closing date. Review the following list to determine what you need to submit.
Your resume showing applicant's name, email address, work schedule, hours worked per week, dates of employment and duties performed.
- If you are ICTAP/CTAP eligible - submit a, b, and c: (a) proof of eligibility including agency notice; (b) SF-50, and (c) most recent performance appraisal.
- Current or Former Political Appointees: Submit SF-50.
How to Apply
Submit a complete online application including any required documents prior to 11:59 pm Eastern Time on the closing date of the announcement. You can modify or complete your application any time before the deadline. Simply return to USAJOBS, select the vacancy, and update your application. For more detailed instructions on how to apply, click here: Apply for a GSA Job. To begin, click the Apply Online button on the vacancy announcement.
- Sign in or register on USAJobs and select a resume and documents to include in your application.
- Once you have clicked Apply for this position now, you will be taken to the GSA site to complete the application process.
- Click the Apply To This Vacancy and complete all steps in the application process until the Confirmation indicates your application is complete. If you click Return to USAJobs or get timed out prior to receiving confirmation, your application will not be submitted and cannot be considered for this job.
- Note: Review the REQUIRED DOCUMENTS section of this announcement to determine which apply to you and must be submitted online. You may choose one or more of the following options to submit your document(s): Upload (from your computer) or USAJOBS (click the "USAJOBS" link to complete the transfer process).
Need Assistance in Applying? Contact the HR representative listed on the announcement prior to the application deadline. We are available to assist you Monday-Friday during normal business hours. You must receive HR approval before deviating from these instructions.
Be sure to APPLY EARLY as most assessments must be completed fully and submitted before the announcement closing.
Agency contact information
Toynia Small
Address
GSA, Office of GSA IT
General Services Administration
Office of Human Resources Management (CRSC)
1800 F Street NW Room 1100
Washington, District of Columbia 20405
United StatesNext steps
After the closing date/deadline:
- ELIGIBILITY/QUALIFICATIONS: Your application will be reviewed for all requirements.
- REFERRAL TO MANAGEMENT: If you meet all the requirements, you may be referred to management for review and a possible interview.
- SELECTION/TENTATIVE JOB OFFER: If you are selected, you will receive a tentative offer and start the suitability and/or security background investigation process.
- FINAL JOB OFFER: Once our security office determines you can come on board, you will be given a final offer, which is typically 40 days after the announcement closes.
- FINAL COMMUNICATION: Once the position is filled, we will notify you of your status. You may also check your application status by logging into USAJOBS and clicking “Track this Application” on the Applicant Dashboard.
Thank you for your interest in working for U.S. General Services Administration!
Fair and Transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
- Equal Employment Opportunity (EEO) Policy
- Reasonable accommodation policy
- Financial suitability
- Selective Service
- New employee probationary period
- Signature and false statements
- Privacy Act
- Social security number request
Required Documents
ALL required documents must be submitted before the closing date. Review the following list to determine what you need to submit.
Your resume showing applicant's name, email address, work schedule, hours worked per week, dates of employment and duties performed.
- If you are ICTAP/CTAP eligible - submit a, b, and c: (a) proof of eligibility including agency notice; (b) SF-50, and (c) most recent performance appraisal.
- Current or Former Political Appointees: Submit SF-50.
This job is open to
Career transition (CTAP, ICTAP, RPL)
Federal employees who meet the definition of a "surplus" or "displaced" employee.
The public
U.S. Citizens, Nationals or those who owe allegiance to the U.S.
Clarification from the agency
This is a TERM appointment for 2 years, appointment may be extended for 6 more years (up to 8 years total). THIS IS A PUBLIC NOTICE: This Notice is issued under direct-hire authority (DHA) to recruit new talent to this occupation for which there is a severe shortage of candidates. This means that we can hire any qualified candidate, either from this notice or from any source. For more information on DHA, please visit http//www.opm.gov/directhire/index.asp
About Office of the Chief Information Officer
Revenue: Unknown / Non-Applicable
Size: 1 to 50 Employees
Type: Contract
Website: ocio.iowa.gov
