it specialist Birmingham, England
Job description
Laboratory Systems IT Specialist
Would you like to be part of an organisation which is committed to improving patient lives worldwide through education, collaboration and innovation?
Do you want to make a difference?
If the answer is ‘yes’ then you’re just the kind of person we’re looking for!
Enable our laboratory customers to improve multiple myeloma patient outcomes by being one of our global experts, leveraging product knowledge and technical competency to provide specialized support on our systems.
Up to 40% International travel with 1-2 days each fortnight based at HQ Birmingham.
The Role
- Be the subject-matter-expert on our laboratory systems IT, software, and IT hardware in addition to networking, interfacing, cybersecurity, PC imaging, HL7, ASTM.
- Work closely with R&D Systems & Software Development on IT solution design and software updates providing input and validation on key projects.
- Take ownership of the IT aspects of customer system implementations and troubleshooting, working with the Customer Resolutions Team on corrective measures.
- As part of the Global Services team, this role will establish standardized global processes and a curriculum on IT knowledge ensuring colleagues and partners across our global workforce have the necessary skills and competency to support our laboratory customers’ IT requirements.
- Lead efforts to establish system remote access tools for our technical services colleagues to support customers and develop standardized processes to ensure compliance, cybersecurity and data protection requirements.
- When required, attend customer visits for the implementation of our systems dealing directly with interfacing our laboratory systems with the customer LIS in collaboration with customer IT personnel.
Ideal Candidate
- Degree or Higher Education level qualification in IT-related subject, or relevant experience.
- IT experience within the medical diagnostics or life sciences industry
- Experience of working with LIS – installation, support, and troubleshooting
- IT knowledge specifically on networking, security, LIS, systems integration, HL7, ASTM
- Ability to travel at short-notice internationally providing remote and on-site support
- Fluency in English – both written and verbal.
Working for us:
Founded in 1986 by a group of former researchers based at the University of Birmingham, Binding Site part of Thermo Fisher Scientific is today recognised as a market leader in the development of products for the investigation of a range of disorders involving immunodeficiency.
The Company is built on the success of its people and values them as its key asset. Integral to Binding Site is creating a diverse and inclusive culture which welcomes and creates diversity of thought, action, and innovation where all 1,500 colleagues can truly thrive. Support and continuous education is reinforced through partnerships with organisations such as Stonewall.
With a strong focus on building a sustainable future for its workforce and local communities, Binding Site has high aspirations for continuous improvement and ensuring their people contribute to their future vision. In addition, Binding Site has recently been recognised at the 2021 Birmingham Post Business Awards, winning both “Company of the Year” and “International Trade and Export” Awards.
Working at Binding Site part of Thermo Fisher Scientific means being part of a global, award-winning community that delivers innovative solutions with shared ideas and a collective dedication to improving patient lives, worldwide.
Location: Remote / Hybrid- 1-2 days every fortnight in HQ Birmingham together with 40% international travel.
Hours: 40 hrs
Benefits:
- Competitive Salary
- Contributory Pension
- Bonus
- 25 days paid holiday plus bank holidays.
- Medicash- health benefit
