it specialist

it specialist Seattle, WA

Avanade
Full Time Seattle, WA 124415 - 89139 USD ANNUAL Today
Job description

it

Together, we do what matters!

Change doesn’t have to be hard. You make it look easy, helping people understand the value of new technologies and productive behaviors at work, and guiding them through their adoption journey.

About you

You are a strategic thinker who is driven by motivating people in creative ways. You are passionate about technology and want to help others make the most of it. You love participating in the design and implementation of complex change initiatives that simplify user experiences. You enjoy creating stunning work that is engaging and easy to consume. With your belief in the power of change, you get everyone excited about adopting new tools, features, and behaviors.

About the job

Even organizations committed to technology changes find it hard to make them happen. That’s why we need you. As an IT Change Enablement Lead, you will build and implement Change Enablement plans and deliverables, focusing on the constant stream of new technology deployments and upgrades that become available to Avanade employees.

Day to day, you’ll be:
  • Managing multiple Change Enablement assignments within the Sales and Marketing IT portfolio
  • Planning and producing Change Enablement deliverables to a high level of quality and on schedule:
  • Change strategy and planning (stakeholder analysis, impacts assessment, change network and sponsorship plan, communications, and training plans)
  • Create/design communications (build sites, newsletters, posts, graphics, videos)
  • Create/design training and support content (build decks, sites, tutorial videos, live sessions)
  • Change adoption tracking and success measurement.
  • Formal program evaluation (formative & summative)
  • Organizational development methodologies
  • Engaging with business stakeholders in Avanade IT to facilitate an effective connection between business priority needs and change enablement actions.
  • Perform change impact assessments for requested technology changes.
  • Lead education for sales operations as well as tier 1 and 2 support organization
  • Provide ongoing end user support and education through office hours calls and maintain a feedback loop from users to the development team.
Your skills

Ideally, you have 1 to 4 years of professional experience, with at least 1 year of experience making organizational change happen.

We’d love it if your experience also includes:
  • A bachelor’s degree in a relevant field (Communications, Education, Marketing, Organizational Psychology, Business Administration)
  • Additional professional experience in relevant areas: Change Management, Internal Communications, Learning & Development, Training, Instructional Design
  • Exposure to IT or, even better, experience enabling Technology changes.
  • Proficiency in Microsoft Office and Teams, and familiarity with other Microsoft technologies
  • Familiarity with creative tools, such as Adobe Creative Cloud
Compensation for roles at Avanade varies depending on a wide array of factors including but not limited to the specific office location, role, skill set and level of experience. As required by local law, Avanade provides a reasonable range of compensation for roles that may be hired in California, Colorado, and Washington as set forth below and [1] information on benefits offered is here.

Role Location: Range of Pay for role

Washington: $114,750-$135,000
Colorado: $99,450-$117,000
References

Visible links
1. https://www.avanade.com/en/career/benefits

it specialist
Avanade

www.avanade.com
Seattle, WA
Pamela Maynard
$1 to $5 billion (USD)
10000+ Employees
Company - Private
Information Technology Support Services
2000
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