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Join the GSK’s IT Service Management Degree Apprentice Programme – UK, 2023: Help us get ahead of disease together

A GSK apprenticeship gives you the chance to earn while you learn. This IT Service Management Degree apprenticeship lasts up to 4 years.

We are looking for motivated individuals with a willingness and enthusiasm to learn, who are excited to develop practical and problems solving skills. No prior experience is required as you will be given full training.

Achieve your career goals on our apprentice programme

On our 4-year programme you’ll receive tailored on-the-job training from industry experts from day one combined with early responsibility to help you to develop and progress.

You’ll be working towards a BSc in Digital and Technology Solutions through online university-led learning sessions and activities. For more information see: Digital and Technology Solutions - BSc (Hons) - ARU

If you are offered a role; you will have a buddy or a mentor who will help you to prepare for joining GSK and will be there to offer support and guidance throughout your apprenticeship.

Education required:

• 96 UCAS Tariff points this is equivalent to:
  • 3 A levels at grade CCC with at least one grade coming from a STEM (Science, Technology, Engineering or Maths) subject
  • BTEC National Diploma MMM (3 Merits)
  • Access to HE Qualification
  • All appropriate and equivalent, UK and international, Level 3 qualifications will be considered
    
• In addition, applicants will need to have 5 GCSEs at grades C/4 or above (or equivalent) including English and Maths

Language requirement: Written and spoken fluency in English

Salary: A starting salary of £17,500 per Annum rising to £22,100 after one year

Duration: 4 years

Preferred requirements:

• A desire to work with internal and external stakeholders
• Ability to ask exploratory questions to understand what’s required of you
• Problem solving abilities

Other requirements:

• If offered a position the candidate must be willing to enroll, and meet entry requirements, as stipulated for the BSc in Digital and Technology Solutions at Anglia Ruskin University
• Must be able to commute daily to the Stevenage site

Expected Start date: September 2023

Application deadline: We recommend you apply as soon as possible. We will close this vacancy when we have enough applications, so please apply as soon as you can so your application can be considered.

Assessment Centre Date: June – July 2023

We want you to be motivated and passionate for the apprenticeship you apply to – we will only accept ONE Apprenticeship application per candidate each year. Please do your research before applying and select the one Apprenticeship you wish to apply to – good luck with your application!

Are you looking to gain a head start in your career where you can help positively impact the health of billions of people?

GSK is a global biopharma company with a special purpose – to unite science, technology and talent to get ahead of disease together. Getting ahead means preventing disease as well as treating it, and we aim to impact the health of 2.5 billion people around the world in the next 10 years.

Our success absolutely depends on our people. We want GSK to be a place where people feel inspired, encouraged, and challenged to be the best they can be. A place where they can be themselves – feeling welcome, valued, and included. Where they can keep growing and look after their wellbeing. So, if you share our ambition, join us at this exciting moment in our journey to get ahead together.

Find out more:

Annual Report 2021

Inspired to help us get ahead together? Apply for the IT Service Management Apprentice programme at GSK today!

Digital & Tech is powering GSK into a future where, together with science and our talent, we continue to get ahead of disease. The company relies on us to harness the power of data and technology to improve business performance, build a strong and secure technology foundation with a team where the best digital and technology talent thrives. We are the engine and headlights of the company; we help keep GSK secure and are future ready. We partner across GSK to drive digital innovation to help us deliver more for our patients, partners, and colleagues in an agile and efficient way.

Ahead together with tailored training and career development

Based in Stevenage, you will learn how to build/install/configure and troubleshoot problems related to computer hardware and laboratory systems in a Pharma R&D (Research & Development) environment.

As an apprentice in R&D Digital & Tech providing IT Service Management support, you will be part of a dedicated team supporting scientists globally as well as interacting with external vendors and key stakeholders. Managing and prioritizing large volume of requests on a regular basis as well as constantly seeking opportunities to optimize support procedures for globally used applications. You will be involved in Cloud Migration Projects as well as implementation of new IT capabilities that support GSK’s Drug Discovery. Occasional travelling between local and global sites may be required.

What will you do?

• Work with a diverse range of internal customers, peers, external vendors and globally located colleagues.
• Hold Strategic Partners responsible and remove blockers to ensure GSK Drug Discovery portfolio of applications remain available to end users.
• Support Migration to the Cloud (Google or Microsoft Azure) of GSK Drug Discovery portfolio of applications.
• Ensure Risks and Vulnerabilities identified in GSK Drug Discovery portfolio of applications are managed and remediated in a timely fashion.
• Undertake responsibility to transition into support and maintenance new IT capabilities delivered by R&D Digital and Tech.
• Involve in local and global cultural events driving a diverse, inclusive, and fun environment within R&D Digital and Tech Established Products & Support team.
• Obtain insight into the GSK molecule to market process used by many multi-national Pharmaceutical Companies.
• Work with internal and external stakeholders to manage & prioritize a backlog of requirements to maintain GSK Drug Discovery portfolio of applications.

What do we offer you?

• Relocation Allowance
• Genuine progression opportunities
• On-Site Gym
• Eligibility for NUS Extra card providing you with discounts to many high street and online outlets
• Join NxtGen – a socialising and networking group where you can connect with other apprentices internationally
• An annual bonus based on company performance
• Access to private healthcare and well-being programs, savings programs and childcare support
• Employee recognition programs, which reward exceptional achievements
• Long-term incentives through shared ownership link your rewards to our longer-term performance
• On-the-job experience and formal and informal training and development, delivered through a mixture of coaching, mentoring and formal training programs

Let’s do this!

You will find hints, tips, and guidance on our recruitment process on our website –

Learn more about the application process | GSK

You can learn more about GSK and our careers here.

Apply now

We are 100% open to all talent

We are 100% open to all talent – whatever your gender, marital status, religion, age, colour, race, sexual orientation, nationality, or disability. We want to recruit the right people for GSK from the widest possible backgrounds, so we can better serve the diversity of our patients. And also, because it’s the right thing to do.

You can learn more about Inclusion and diversity at GSK here.

Need help with your application?

Please email us at [email protected] and let us know how we can help you.

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GSK is a global biopharma company with a special purpose – to unite science, technology and talent to get ahead of disease together – so we can positively impact the health of billions of people and deliver stronger, more sustainable shareholder returns – as an organisation where people can thrive. Getting ahead means preventing disease as well as treating it, and we aim to impact the health of 2.5 billion people around the world in the next 10 years.

Our success absolutely depends on our people. While getting ahead of disease together is about our ambition for patients and shareholders, it’s also about making GSK a place where people can thrive. We want GSK to be a workplace where everyone can feel a sense of belonging and thrive as set out in our Equal and Inclusive Treatment of Employees policy. We’re committed to being more proactive at all levels so that our workforce reflects the communities we work and hire in, and our GSK leadership reflects our GSK workforce.

As an Equal Opportunity Employer, we are open to all talent. In the US, we also adhere to Affirmative Action principles. This ensures that all qualified applicants will receive equal consideration for employment without regard to neurodiversity, race/ethnicity, colour, national origin, religion, gender, pregnancy, marital status, sexual orientation, gender identity/expression, age, disability, genetic information, military service, covered/protected veteran status or any other federal, state or local protected class*(*US only).

We believe in an agile working culture for all our roles. If flexibility is important to you, we encourage you to explore with our hiring team what the opportunities are.

Should you require any adjustments to our process to assist you in demonstrating your strengths and capabilities contact us on [email protected] or 0808 234 4391. Please note should your enquiry not relate to adjustments, we will not be able to support you through these channels

As you apply, we will ask you to share some personal information which is entirely voluntary. We want to have an opportunity to consider a diverse pool of qualified candidates and this information will assist us in meeting that objective and in understanding how well we are doing against our inclusion and diversity ambitions. We would really appreciate it if you could take a few moments to complete it. Rest assured, Hiring Managers do not have access to this information and we will treat your information confidentially.

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