IT Service Delivery Manager Cambourne, England
Job description
ICT SERVICE DELIVERY MANAGER
BASED AT CAMBOURNE STATION, CAMBRIDGE - travel to sites in Cambridgeshire and Bedfordshire will be required.
Hours: 37 per week – flexi-time
£50,585 per annum - £58,385 per annum
We are looking for an experienced ICT Service Delivery Manager to lead and manage the provision, delivery, and support of our comprehensive ICT services to both Bedfordshire and Cambridgeshire Fire and Rescue Services whilst being responsible for ensuring the services provided meet the agreed service agreements and are aligned with the strategic objectives and the priorities of both Services.
This role is vital for ensuring the security, reliability and availability of ICT services are maintained across both Services through the delivery of an effective operational environment, capable of supporting the complex and critical needs of customers.
The ideal candidate will have:
- Degree or equivalent professional qualification in relevant IT related discipline or equivalent experience.
- Strong technical background with significant experience in an IT management role.
- Extensive experience of leading multi-disciplinary teams.
- Experience of exercising effective financial control and budget management
- Successful experience of workload management of multiple project teams for technical schemes.
- Strong experience of working with and developing customer relationships at operational levels within a variety of customer groups including the staff and partners who access corporate systems.
What we offer
Within the Services we are proud of our culture and values and want to offer all our employees a range of benefits including:
- Salary starting at £50,585 rising to £58,385 (pay award pending)
- 37-hour week
- 25 days annual leave in addition to public holidays rising to 32 days annual leave with 10 years’ service.
- Flexi hours to enable to you hold a work life balance.
- Hybrid working arrangements.
- Employee discount scheme, enabling you to access a variety of services form retail through to holidays.
- Free onsite parking and gym
- Generous pension scheme
Next Steps
If this role is of interest, please visit our website www.bedsfire.gov.uk/Careers/Careers.aspx. for further information and to make a formal application.
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We ask that you include your full career history and reference your skills and experience in line with the job description within your application and supporting statement. We do not accept CVs in place of an application through our website.
Closing date: 9 am on Wednesday 14th August 2023
We are an equal opportunities employer that welcomes applications from all sections of the community.
Bedfordshire Fire and Rescue Service’s recruitment and selection procedures reflect our commitment to safeguarding and promoting the welfare of Adults, Children and Young People and all staff and volunteers are expected to share this commitment.
Please be aware that we may close applications before the above date if response levels are reached.
Job Types: Full-time, Permanent
Salary: £50,585.00-£58,385.00 per year
Benefits:
- Company events
- Company pension
- Cycle to work scheme
- Employee discount
- Flexitime
- Free parking
- Gym membership
- On-site parking
Schedule:
- Flexitime
Ability to commute/relocate:
- Cambourne, Cambridgeshire: reliably commute or plan to relocate before starting work (required)
Work Location: In person
