IT Security Analyst Bedford, England
Job description
Company Profile
Total IT is an award-winning technology services company based in Bedford. Total IT has been going since 2006 with an established growth record, fantastic clients and an excellent working environment. Committed to delivering high touch IT support, our aim is to provide the highest levels of service coupled with a great working environment.
Description
You will work as part of a team in Bedford to deliver protection and monitoring of IT systems. Be an important point of contact and support to Total IT customers through investigation of attacks and threats, delivery of a protection service by monitoring both in a reactive and proactive manner, creation of documentation and handouts to advise users of best practice, investigation of issues and threat management, and act as technical advisory to other team members.
Assist in investigations and escalations of security violations, attempts to gain unauthorised access, virus infections that may affect the network or other events affecting security.
Roll out security platforms to customers to ensure machines are up to date and protected.
Experience:
You will have worked in a cyber security role. Experience with cyber incidents and monitoring tools such as SIEM are desirable. CompTIA Security+ desirable.
Technical Skills Required:
- Knowledge of Office 365
- Accurately, impartially and concisely records and reports the appropriate information, including the ability to write reports (within a structure or template provided).
- Experience of vulnerability scanning tools
- Networking experience, i.e. patching and basic understanding of TCP/IP
- Strong attention to detail and presentation skills
- Demonstrate initiative and ownership of tasks and projects. Ability to prioritise, coordinate and complete tasks to meet deadlines
- Basic knowledge of threats, vulnerabilities, prevention techniques and counter measures
- Basic knowledge of log analysis, forensic investigations and troubleshooting
The Candidate
What we are looking for is a broad IT experience with a basic understanding of technologies and processes for protective monitoring and vulnerability management, analytical approach to problem solving, good knowledge of IT and an understanding of Cyber Defence. Excellent communication skills and willingness to learn new skills is a key requirement for this role.
- Configuration and monitoring of security technologies including Anti-Virus, Email and Web filtering
- An understanding and experience in IT support
- The ability to input data accurately and follow a job to completion
- A great customer facing attitude
- Security information & event management and log analysis
- Maintain an up to date understanding of the current threat landscape
- Manage the IT Security ticket queue, taking ownership of tickets that are assigned to the Security team and managing through to resolution in line with ITIL, meeting SLA's and working with the IT team(s) as necessary.
Company benefits:
- 30 Days annual leave plus 1 day, 2 weeks either side of your Birthday
- Private Healthcare including 24hr GP Service, In-patient/Out-patient care, Therapies cover & Advanced Cancer Care cover
- Mental Health & Wellbeing programmes
- Audio, Optical & Dental cover
- Reward Programme with an estimate value of £,1750 per year
- Great working environment with friendly team
- Contributory pension scheme
- Receive up to 10 days of relevant training per year
- A tailored professional and personal development plan
- High performance computers for all employees
- Work in a modern environment, we have break out areas for those quiet times
Interview Process:
Stage 1: You’ll have a chat over the phone with a member of our recruitment team so we can find out a bit more about you and what you are looking for.
Stage 2: If we think you’re a good match, we’ll book you in for a half hour Teams video interview. For some roles we carry out technical assessments.
Stage 3: If everyone’s happy at this point we will arrange an interview with our Managing Director. There is also a chance for you to talk to some of our existing team.
Stage 4: A call with our Managing Director to run through a job offer, set expectations and confirm any outstanding questions.
Final Stage: An offer letter is sent with an agreed start date. Welcome to the Total IT Team!
Why work at Total IT
A recent team survey gives you an insight into the work life here at Total IT:
"Great people", "The atmosphere makes me want to come into work each day!"
Joining us on a technical role, expect a warm welcome, and to be treated fairly and professionally with top-up training to help you meet your own goals.
Job Types: Permanent, Full-time
Salary: £23,000.00-£25,000.00 per year
Benefits:
- Additional leave
- Company events
- Company pension
- Gym membership
- Health & wellbeing programme
- On-site parking
- Private dental insurance
- Private medical insurance
- Referral programme
Schedule:
- Monday to Friday
- No weekends
Supplemental pay types:
- Performance bonus
Ability to commute/relocate:
- Bedford, MK42 7PN: reliably commute or plan to relocate before starting work (required)
Experience:
- MSP: 1 year (preferred)
- Cyber Security working at an IT Company: 1 year (required)
- Vulnerability scanning tools: 1 year (required)
Work Location: In person
