IT Operations Manager Darlington, North East England, England
Job description
About the Role
Here at Darlington Building Society, we have a committed and knowledgeable IT & Business Transformation team who are the driving force of the Society from delivering day to day IT support as well as system transformation. To support the team in its future plans we are recruiting for a IT Operations manager who will lead the Society’s IT Operations function.
This role will involve driving high performing IT Service Desk and Application Support teams, encouraging, and identifying efficiencies in processes, as well as delivering on the Society IT strategy.
As an Operations Manager you will govern across all areas of Darlington Building Society’s services including service management, incident and change management, transition of new services, continual service improvement as well as playing a key role in ensuring the highest level of operational service delivery. This position involves maintaining and developing 3rd party relationships, managing service users satisfaction, and delivering strategic projects.
It will be part of your role to lead and mentor your team to strive for excellence as an internal department.
Who we are looking for:
- Someone who has experience in similar role
- Has been in a line management position perviously
- Stakeholder and 3rd party relationship management
- Motivated
- Someone who is able to think outside the box and forward plan
For full details of the role and responsibilities please see attached Job Description
Why Work For Us?
We are committed to paying our people fairly for the role they undertake and provide a wide range of benefits to support our colleagues’ finances and well-being. Darlington Building Society has a Passion for Talent allowing you to shape your career within the Society, offering learning and development programmes to give you everything you need to succeed.
What we can offer you:
- Annual Bonus Scheme
- Performance Linked pay progression
- 10% Employee Contribution Pension Scheme
- 4 x Annual Salary Life Cover
- Minimum of 2 days for volunteering
- Employee benefits platform
- Health Care Cash Plan
- Enhanced Family Friendly Leave Entitlements
PLUS MANY MORE!!! T
o find out more information please look at our Careers page
About our Society
Darlington Building Society is an award-winning organisation, and our vision is to be a thriving, independent regional building society that creates a feeling of pride amongst its staff, members, and community.
At Darlington Building Society we pride ourselves on making a difference to our customers by encouraging saving, supporting home ownership, and sharing our knowledge and resources with our local communities. We have 9 branches from Stockton to Northallerton, via Bishop Auckland, Barnard Castle, Redcar, Middlesbrough, Guisborough and Yarm. Our head office is based in Darlington along with our Tubwell Row Branch.
Job Type: Full time – Permanent
Location: Darlington (hybrid working) PLEASE NOTE THAT WE CURRENTLY DO NOT OFFER SPONSERSHIP FOR CANDIDATES OVERSEAS
Salary: £49816 to £56068 dependant on experience
Please be aware that if you do not apply directly through our site we may add your application to our internal ATS system. For details of our privacy statment please see below:
Privacy - Darlington Building Society
Job Types: Full-time, Permanent
Salary: £49,816.00-£56,068.00 per year
Benefits:
- Additional leave
- Bereavement leave
- Casual dress
- Company events
- Company pension
- Cycle to work scheme
- Employee discount
- Enhanced paternity leave
- Free parking
- Gym membership
- Life insurance
- On-site parking
- Paid volunteer time
- Private dental insurance
- Private medical insurance
- Sick pay
- Store discount
- Wellness programme
- Work from home
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- Overtime
- Weekend availability
Supplemental pay types:
- Bonus scheme
- Performance bonus
- Yearly bonus
Ability to commute/relocate:
- Darlington: reliably commute or plan to relocate before starting work (required)
Experience:
- Information Technology: 1 year (required)
Work Location: Hybrid remote in Darlington
Application deadline: 01/03/2023
