IT Manager Cambridge, East of England, England
Job description
An exciting opportunity has arisen within the Department of Pharmacology, which is a thriving, friendly and dynamic community of staff and students. We are looking for a proactive IT professional with depth and breadth of technical expertise to manage and improve IT services within the Department.
This post will be responsible for the specification and delivery of IT services to the Department, and will provide guidance, leadership and support on a range of IT issues. The postholder will increase the level of support to all staff and students and will be active in identifying and solving IT problems across the Department. The IT Manager will work at a strategic level to define and establish IT strategy and to ensure that IT services remain capable and robust and in line with the department's evolving needs.
Applicants should have a degree in a technical or scientific subject, or substantial relevant experience, with a strong computing or IT management background. Experience of maintaining and managing complex IT systems is essential, and experience in a higher education or research environment is desirable. Excellent communication skills and the ability to build strong and productive relationships with a diverse range of stakeholders will be critical to success.
Reporting to the Departmental Administrator, the post holder will represent the Department on University level IT groups, committees and projects, and provide strategic IT advice to the senior managers of the Department. This post will work closely with the Head of Information Technology and Digital Transformation at the School of Biological Sciences and the University Information Service (UIS), promoting Departmental priorities.
The successful candidate will demonstrate an ability to understand and document policy, processes and procedures within an IT context, together with excellent interpersonal, listening, written and oral communication skills. You will need to be able to work well under pressure and to meet tight deadlines with attention to detail. You will also need to be able to understand, negotiate and manage business expectations.
The ideal candidate will be adaptable, open-minded and a great communicator, with substantial breadth and depth of technical expertise and experience in managing and developing teams. You will proactively strive to measure and continually improve service quality and efficiency. If you have these attributes and would like to join us on our journey of continual service improvement, please apply.
It is expected that this role will be based in the Department in order to be able to provide in-person support. Some evening and weekend work may be required on an occasional basis.
The university also provides a wealth of technical and career development training opportunities, and wellbeing resources for all staff and students.
You are welcome to visit the Department of Pharmacology and discuss this position. To arrange your visit please contact Thury Agustsdottir - Departmental Administrator ([email protected]).
Click the 'Apply' button below to register an account with our recruitment system (if you have not already) and apply online.
If you have any questions about this vacancy or the application process, please contact the HR Team ([email protected]).
Please quote reference PL36149 on your application and in any correspondence about this vacancy.
The University actively supports equality, diversity and inclusion and encourages applications from all sections of society.
The University has a responsibility to ensure that all employees are eligible to live and work in the UK.
