Head of IT Operations

My client are a global organisation within the Entertainment industry, who going through a huge IT Transformation. The business are looking for a talented leader to head up their digital transformation.

The Role

This role is varied with a wide range of responsibilities, the main responsibilities this role will entail:

• Oversee the runnings of IT operations: Support, Infrastructure, Networking, Security, BAU.
• People Management: training, coaching, development, recruiting, workload management etc.
• Create an onboarding process for new starters.
• Manage 3rd Party Vendors
• Manage support teams - Look at trends on support desk, where there are issues, asset management.
• Ensure ticketing systems are working effectively.
• Ensure IT processes are in place, being run effectively.
• Look at business continuity.
• Suggest improvements and ensure best practices.
• Work with all other departments to see how IT can improve and do better for them.

Must Haves

To be successful, it is essential you have the following:

• Experience within a similar Head of IT or managerial role.
• Excellent communication: clear, concise & articulate.
• Great stakeholder management - gets on well with people, helps people understands the tech side.
• Managed an outsourced team - like 3rd party contracts.
• Strives for continuous improvement.
• Passion for technology and self-learning to advance your own career.

Benefits Package

You will be awarded the following benefits package:

• Base Salary - From £50,000 to £70,000 per annum

(this is a wide range, what you are offered is completely dependent on your skill level which is assessed on your CV and through your Interview process)

• 25 days annual leave
• Pension
• Group Life Assurance
• Group Income Protection
• Electric car/salary sacrifice scheme
• Plus so much more… (please enquire for more details)

Click 'apply now' or get in touch with Joe Bigsby on (0)203 826 6747or [email protected]


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