IT Manager Croydon, England
Job description
- Employment Type: Full time, Permanent
- Base Location: Hybrid role. 2 days from home, 3 days in our offices in Croydon, Ealing and Blackfriars.
- Salary: from £55,000 DOE+ Bonus + Benefits
emap/Metropolis is a business-to-business media group with over 40 brands across various sectors.
At Metropolis/emap, we rely on our IT systems to power the solutions that help our staff and customers. We are seeking an experienced IT manager who can join us on this journey, using his or her technological skills to make us more efficient. In this role, you will analyze our current systems and assets, recommend, and implement solutions and upgrades, and provide some training. Our ideal candidate has extensive knowledge of network maintenance, experience managing staff, and advanced industry knowledge to keep us on the cutting edge. From day one, you will have an immediate impact on the day-to-day efficiency of our IT operations, and an ongoing impact on our overall growth.
Key responsibilities:
- Maintain essential IT operations, including operating systems, security tools, applications, servers, email systems, laptops, desktops, software, and hardware.
- Own projects, solutions, and key responsibilities within a larger business initiative
- Handle business-critical IT tasks and systems administration
- Research and evaluate emerging technologies, hardware, and software.
- Track and maintain hardware and software inventory.
- Analyze department needs, identify vulnerabilities, and boost productivity, efficiency, and accuracy to inform business decisions.
- Ensure network components meet needs and work together seamlessly, using the full range of capabilities, and stay informed about new features and competitive solutions.
- Continuously analyze current process, technologies, and vendors to identify areas of improvement.
- Prepare cost benefits analysis reports when upgrades are necessary, continuously analyzing vendors to ensure they offer the best possible service and value for company needs.
- Train employees on both software and hardware, troubleshoot, and provide technical support when needed.
- Responsible for creating and administering disaster plans that will keep the company functional in the event of a crisis.
- Running regular checks on network and data security
- Identifying and acting on opportunities to improve and update software and systems.
- Developing and implementing IT policy and best practice guides for the organisation
- Conducting regular system audits
- Running and sharing regular operation system reports with senior staff
- Overseeing and determining timeframes for major IT projects including system updates, upgrades, migrations, and outages
- Managing and reporting on allocation of IT budget
- Providing direction for IT team members
- Identifying opportunities for team training and skills advancement
- Develop innovative network troubleshooting methods that reduce downtime and lower repair costs.
- Responsible for backups.
Skills and experience:
- Bachelor’s degree in technology or computer science
- 5+ years’ experience in IT management
- Experience with or knowledge of operating systems (MS Exchange, Active Directory, MACs, and other Windows-based systems), current equipment and technologies, enterprise backup and recovery procedures, and system performance monitoring
- Expertise with implementing, configuring, and testing solutions
Core competencies:
- Proven experience in managing IT infrastructure and services.
- Experience with network architecture and client/server technology, network administration, and network installation.
- Proficient in computer hardware, cabling installation and support, wireless technology applications and interface, and IT security.
- Proficient in Microsoft Windows software, including Server, Office, and Exchange.
- Management and leadership skills.
- Multi-tasking and time-management skills, with the ability to prioritize tasks.
- Highly organized and detail-oriented.
- Excellent analytical and problem-solving skills.
- Flexible working hours.
- Understanding of complex information and requirements
- Ability to explain complex systems in simple terms.
- An ability to work to tight deadlines and within constraints.
- Excellent procurement experience to enable cost effective delivery
Personal Attributes:
- Excellent verbal and written communication skills, including the ability to present and explain information clearly to a variety of audiences.
- Resourceful and purposeful, with initiative, drive, and a strong desire to deliver exceptional results.
- A team player both internally and externally.
- Sound judgement with the ability to interpret, analyse and disseminate complex, sensitive information.
- A strong understanding of business and organisational risk and the ability to analyse situations and apply judgement on decisions.
- Good commercial awareness, with a willingness to find lower cost solutions to save money wherever appropriate.
- Strong influencing and negotiating skills.
- Ability to communicate and form working relationships with colleagues at all levels.
- Ability to build and manage relationships with high level stakeholders.
- Excellent organisational skills, quick thinker, problem solver and able to work calmly under pressure and to tight deadlines.
- Customer-orientated mindset.
Benefits: emap is part of Metropolis Group, together we are committed to providing a happy and healthy place to work, so we offer fantastic benefits and perks to our employees.
- 25 days of holiday per year (with the option to buy or sell)
- Health plan
- Life assurance
- Cycle to work scheme
- Discounted gym memberships
- Retail discount vouchers
- Rail season ticket loans
- Continuous learning & Development opportunities
- Volunteer day
- Private virtual GP access
- Seasonal flu jabs on site
- Pension scheme
- Income Protection and more
Equipment: Due to hybrid working laptops are provided.
Place of work: This exciting position is a full-time hybrid role. 2 days from home, 3 days in our offices in Croydon, Ealing and Blackfriars. This could change over time depending on business needs.
Privacy: Metropolis Group respects the privacy of every person for whom we have personal data. We comply with data protection legislation such as the Data Protection Act 1998 and the General Data Protection Regulation which regulates the processing of data and ensures that your data is processed fairly and lawfully, is kept secure and only that data necessary for any processing is kept. You can see our privacy policy at www.metropolis.co.uk/privacy.
Diversity and Inclusion: We are an equal opportunity employer and value diversity and inclusion. All applicants will be considered for employment without attention to race, age, religion or belief, pregnancy and maternity, marriage and civil partnership, sex, sexual orientation, gender identity, national origin, or disability status.
How to apply: Please send your CV covering letter with notice and salary expectations. Due to the volume of applications, we receive, we are unable to give individual feedback at the application stage, however if you are successfully shortlisted you will be contacted within 10 working days of the closing date.
Job Types: Full-time, Permanent
Salary: From £55,000.00 per year
Benefits:
- Additional leave
- Company events
- Company pension
- Cycle to work scheme
- Free parking
- Gym membership
- Life insurance
- On-site parking
- Referral programme
- Sick pay
- Wellness programme
Schedule:
- Day shift
- Monday to Friday
- No weekends
Supplemental pay types:
- Bonus scheme
- Performance bonus
Ability to commute/relocate:
- Croydon: reliably commute or plan to relocate before starting work (required)
Application question(s):
- Do you have experience managing a team? there are 3 direct reports for this role.
- Why are you a good fit for this role?
Work authorisation:
- United Kingdom (required)
Work Location: Hybrid remote in Croydon
Reference ID: Technology/IT/JN
