it manager Malmesbury, England
Job description
Summary
About us
Dyson is a global technology enterprise. We solve the problems others choose to ignore, with surprising new inventions that defy convention and simply work better. We’re growing fast and our ambition is huge – more categories, more locations and more people.
At Dyson, we demand the highest standard of performance from the technologies we engineer. Our people expect the same from the technology that supports them. In the same way that Dyson engineers’ better technology to solve problems others ignore, Global IT transforms the way Dyson does business through world class and pioneering IT services and systems.
Our IT team provides modern solutions that help to remove complexity and drive efficiency as our business changes and grows. The way we function is constantly evolving and becoming more digital, with an ever-increasing number of new platforms and tools available.
We're committed to our campus culture and don’t look to offer a regular hybrid working arrangement. This helps us to achieve the spirit of Dyson – collaboration, creativity, and inventiveness – in our inspiring, social, and dynamic workspaces.
About the role
Our Corporate Functions team deliver world-class IT business partnering, product management and delivery services to Dyson’s corporate functions, encompassing Finance, Procurement, Legal, Dyson Business Services, Internal Communications and Dyson’s Family Office (Weybourne).
As a key part of this team, and reporting to the Head of IT, you’ll be the IT Business Partner for our global Legal and Internal Communications functions, and Weybourne. You’ll provide world class, end-to-end business partnering to senior stakeholders within these functions, and define and deliver a large-scale, multi-year technology roadmap that transforms them, in line with Dyson’s growth and company blueprint.
Key responsibilities will include:
- Providing overall IT business partnership and product ownership (DevOps).
- Providing secure and sustainable IT service delivery and continuity underpinned by operational excellence.
- Working closely with the functions’ leadership teams to drive their Digital Transformation agenda by clearly articulating and defining business needs and benefits (value realization), through well-documented Business Cases.
- With support from your Head of IT, developing required IT Digital and technology transformation strategy roadmaps (multi-year roadmaps with clear business vision and value).
- Maximizing the value of related IT investment made in these functions - effectively stimulate, shape, manage and realize the business demand for IT investment.
- Operationally own (maturing to delivery DevSecOps) global, function-specific platforms and solutions to drive exceptional IT service delivery and continuity.
- Providing Digital and Technology insights on external technology trends, benchmarking, and innovation and how these can be leveraged to drive business growth and new operating models.
- Overseeing the management of service transition activities such as service introduction and service acceptance of new capabilities for platforms in scope, providing guidance to Product Managers.
- Leading and conducting regular Service Reviews, ensuring alignment and updates on status of key programs, roadmaps, benefits case, knowledge sharing, operations etc.
About you
You’ll have previous experience in a in an IT Business Partnering / Service Management / Relationship Management role in a similar large, complex organisation. You’ll also have excellent IT third party management skills and solid experience with vendor and contract management.
Other key requirements include:
- Experience of presenting to senior stakeholders, building business cases and evidencing ROI.
- Experience of defining an IT transformational agenda in a similar sized organisation.
- Agile working – capable of leading and coaching teams in Agile and Lean practices.
- Able to lead teams through the full product lifecycle and provide examples of transforming IT services within a global company.
- Able to set strategic direction for business partnering services.
- Solid experience with Vendor and Contract Management.
- Exceptional communication and interpersonal skills, and the ability interact effectively with key stakeholders up to C-suite level.
- A natural problem solver with a strong budget planning and management skillset.
This role will be based on site, either at our state-of-the-art technology campus in Malmesbury, Wiltshire or Bristol City Centre.
Benefits
Financial
- Performance-related bonus scheme
- Competitive pension scheme
- Life assurance and income protection
- Discounts on Dyson machines
Lifestyle
- Free bus travel to and from Malmesbury campus from Bristol, Bath, Chippenham and Swindon
- 27 days’ holiday (plus public holidays)
- Ability to purchase additional holidays
- Free parking on-site (excluding Bristol)
- On-site hair salon, sports centre and gym – all free
- Free lunch and free, (unlimited) hot drinks and fruit
- Free on-site Lifestyle Assist service (concierge)
- Electric vehicle salary sacrifice scheme
Health & Wellbeing
- Private medical insurance
- Dental insurance
- Health Assessments
- Employee Assistance Programme
- Free GP service (both on-site and digital)
- Free gym, fitness classes and wellbeing centre on-site
- Fertility treatment and menopause support
Dyson is an equal opportunity employer. We know that great minds don’t think alike, and it takes all kinds of minds to make our technology so unique. We welcome applications from all backgrounds and employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other any other dimension of diversity.
