IT Helpdesk East Midlands
Job description
In this role you will maintain and support hardware and software packages across users in the business, providing problem diagnosis and resolution. The key focus of this position is to provide 1st and 2nd line support to internal users. This opportunity will allow you to be part of a high achieving environment, where everyone is working towards the same collective goal. If you’re tech savvy and have a passion for IT & Tech, this will be a great opportunity to give you exposure to this environment, with long-term progression opportunities. Location – NG11 Duration - Ongoing Salary - £22k equivalent (hourly basis) Hours – 8am – 4pm OR 10am – 6pm (Mon to F Provide 2nd line support of MS Office package Resolve incoming user IT queries remotely via email, phone calls and in person Liaise with 3rd parties to ensure incidents are resolved in OLAs Update and maintain system information Build new and reallocated laptops, desktops, and Android/Apple mobile phones About you Excellent communication skills, both written and verbally Knowledge of Office 365 and Microsoft packages Interest in IT & Technology Ability to pick up new systems quickly and efficiently Working well under time constraints If this role sounds like something you’d love to be a part of – Apply now! Or alternatively find me on LinkedIn – Lois Knight @ Distinct Recruitment. *Distinct Recruitment are always open to ideas from our candidates, ideas that help us to make our recruiting services more accessible. Just let us know if you have any accessibility requirements, at any stage of the application process* Distinct Recruitment Privacy Policy Distinct Recruitment
