IT Field Support Engineer - Slough / Croydon Croydon, England
Concept
Full Time
Croydon, England
23000 - 28000 GBP ANNUAL Today
Job description
Job Title: IT Support Engineer
Location: Slough / Croydon
We are seeking an experienced and customer-focused IT Support Engineer to provide high-quality support on IT hardware and software products. As part of our client's inclusive workplace, they offer a solid basic salary and company benefits package, along with a hybrid working model to accommodate role requirements. Join our client's team and enjoy career development and life-long learning opportunities in a dynamic and innovative environment.
Key Responsibilities:
- Attend customer sites to deliver high-quality support on IT hardware and software products, ensuring compliance with required Service Level Agreements (SLAs).
- Efficiently and proactively provide IT support services to a diverse portfolio of customers.
- Utilize your strong technical and customer service skills to address customer issues in a professional and timely manner.
- Become a trusted adviser to customers, offering expertise across various technical areas.
Key Skills / Experience:
- Experience supporting a range of PC, laptop, and printer technologies within a site or field environment.
- Dedication to delivering the highest quality service to customers.
- Enthusiasm for training in new technologies and services.
- Excellent customer service skills and ability to provide exceptional customer experiences.
- Strong communication skills and a team player mindset.
- Possession of a full UK Driving Licence.
- Willingness to undergo Security Clearance, as you may occasionally work alongside colleagues in the UK Public Sector.
Why?
- Inclusive Workplace: Our client fosters an inclusive workplace that values diversity and promotes equality. We believe that by combining unique ideas, people, and disciplines, we can achieve greater innovation and success.
- Excellent Package: Our client offers a competitive salary and a comprehensive company benefits package, ensuring that you are rewarded for your hard work and dedication.
- Hybrid Working: Our client understands the importance of work-life balance and provide a hybrid working model that aligns with role requirements. This flexibility allows you to achieve professional success while maintaining personal commitments.
- Career Development: Our client is committed to your professional growth. They provide ample opportunities for career development and encourage life-long learning to help you stay ahead in the ever-evolving IT industry.
Times:
- Tuesday - Saturday
- 09:00 - 17:30
Package:
- £23,000 - £28,000
- 25 Days Holiday + Bank Holidays
- Company Vehicle Provided
- Dental Care Scheme
- Health Cash Plan
- Free Eye Care Vouchers
- 24/7 GP Phone Advice
- Free Financial Planning
- Workplace Pension
- Holiday Flex Bonuses
- Discounted Gym Membership
- Savings on Family Days Out
- Green Car Scheme
- Savings Club
Job Types: Full-time, Permanent
Salary: £23,000.00-£28,000.00 per year
Benefits:
- Additional leave
- Company car
- Company events
- Company pension
- Cycle to work scheme
- Employee discount
- Enhanced maternity leave
- Enhanced paternity leave
- Financial planning services
- Flexitime
- Free fitness classes
- Free parking
- Gym membership
- Health & wellbeing programme
- Life insurance
- On-site parking
- Paid volunteer time
- Private dental insurance
- Private medical insurance
- Referral programme
- Sabbatical
- Sick pay
- Store discount
Flexible Language Requirement:
- English not required
Schedule:
- 8 hour shift
- Day shift
- Flexitime
- Holidays
Supplemental pay types:
- Bonus scheme
- Commission pay
- Performance bonus
- Yearly bonus
Work Location: On the road
