it engineer Lancing, England
Job description
Our client, a successful MSP in Lancing, is currently looking for an experienced 1st/2nd Line Support Engineer to join their support team.
Salary £28,000 to £30,000 DOE + Company Bonus
Lancing Office
Company Car Provided
Driving License Required
Must have the right to work in the UK without sponsorship
This position will be based in our client’s Lancing office and you’ll regularly be required to visit nearby clients to provide support. As you’ll be dealing with end users in person and on the phone, excellent communication skills are vital.
You will be primarily installing desktops & laptops (Windows 8-10 Pro), as well as various IT equipment, resolving support tickets and providing Windows Server and Microsoft Exchange support.
What we’re looking for:
· Previous experience providing 1st and 2nd line technical support, as part of a Service Desk.
· Experience supporting a Microsoft suite, including O365 and Microsoft Exchange.
· Driving license is essential.
· Must be within 60 mins commute of Lancing.
· Experience with Sage, Trend or Bit Defender security products would be desirable.
· Experience installing hardware and software onsite.
· Good recording and accuracy in ticket documentation.
· A meticulous, self-motivated and well-organised candidate
· Previous experience supporting SMEs will be hugely beneficial
· Previous MSP experience desirable
Company Benefits:
· Generous Annual Leave, including your birthday off and 3 days off for Christmas. You receive an extra day off each year.
· A company van and travel allowance.
· Personal selection of time off in lieu or paid overtime when required at weekends.
· Access to the company tuckshop which is completely free.
· A pension fund including company contributions.
· Quarterly bonus scheme with a breakeven bonus, and a higher target bonus.
This is an exceptional next step for any mid-level 1st/2nd Line Engineers in the local area. If this could be of interest, please apply or contact Elliot at Red Robin Recruitment for more information.
Please note that we are acting as a recruitment agency in relation to this vacancy.
Job Types: Full-time, Permanent
Salary: £28,000.00-£30,000.00 per year
Benefits:
- Casual dress
- Company events
- Company pension
- Sick pay
Schedule:
- Monday to Friday
Work Location: In person
About Red Robin Recruitment
Revenue: Unknown / Non-Applicable
Size: Unknown
Type: Company - Private
Website: www.redrobinrec.com
