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The Information Technology Communications team has an exciting opportunity for an apprentice, based at our offices in Swansea.

Are you looking to develop the knowledge, skills and understanding to begin an exciting career? If so this could be your opportunity to join National Grid Electricity Distribution (NGED) and begin your IT career with a world class utility company.

Training will be provided over a period of four years. It will be a mix of vocational work-based training and formal courses held in our Training Centre at Taunton and other institutions as appropriate.

Rewarding success and development is important to us and as part of this role you’ll receive annual salary increases.

Please note - Interviews will be held on Tuesday 13th and Wednesday 14th June at our Swansea offices.

If you are offered a position, you will be required to successfully complete a basic DBS check that shows any unspent convictions or conditional cautions.

The IT Communications team perform a critical role in enabling the business to excel, and are responsible for the design, commissioning and support of robust, efficient and secure Communications services across all NGED offices. These include Computer Networking, Firewall Security, IP Telephony, WAN services and many associated technologies.

Successful candidates will have (or expect to achieve) two ‘A’ levels at grades A* - D, one of which must be in the following subjects: Mathematics, Physics or Computer Science. Alternatively, relevant Level 3 or Level 4 qualifications will be considered.

Evidence of your qualifications will be required prior to appointment.

Effective liaison with internal customers and external contractors, at a variety of management levels, is a key part of delivering these services – hence the ability to communicate clearly and build relationships is also very important.

The majority of the vocational training will take place within local teams, but you will also be required to undertake placements at other locations across the NGED service area, so you will need to be flexible and able to travel.

If you join us you will enjoy a package of benefits designed to reward your hard work and incentivise your ambition. In addition to your competitive salary, we offer a competitive contributory pension scheme where the company will double match your pension contributions up to a maximum company contribution of 10%. You will also have access, subject to eligibility criteria, to join our annual Share Save plan.

You will be entitled to 23 days annual leave entitlement, plus 8 bank holidays rising to 26 days on completion of training. Protective clothing and Safety Equipment will be provided where required and we offer free parking at all main sites. In addition, you will be able to access support via our Employee Assistance Programme, including musculoskeletal and physiotherapy services.

As an equal opportunities employer who is committed to Diversity, Equity and Inclusion, we celebrate individual difference and are actively bringing in more employees from diverse backgrounds to build on our inclusive culture. We anonymise all jobs in our recruitment system, so we can eliminate unconscious bias and be a workplace that reflects the community we serve. Hiring managers only have access to necessary information after shortlisting has taken place and before interview so they can prepare.

Additional Application Information

Recruitment correspondence is usually sent by email, so please do check your email account including spam/junk folders regularly after the closing date.

To enhance your candidate experience, we recommend using Google Chrome to complete your online application. Should you have any questions regarding this or require additional support to complete your online application, please email [email protected]

We reserve the right to close the vacancy early should sufficient numbers of suitable applications be received. We recommend that you submit your application as soon as possible.

We’re National Grid Electricity Distribution (NGED), the owner and operator behind the electricity distribution systems for the Midlands, the Southwest of England and South Wales. Serving communities of more than 8 million people, our expert teams deliver heat, light and power for homes and businesses.

Our IT team are vital to our business in many ways. Not only do they assist their colleagues across the business by supporting and enabling everything from desktop computers and networking to managing infrastructure, they also take care of cyber security and develop applications. Right now, we’re looking for an IT Communications Apprentice.

We are an equal opportunities employer. Our desire is to bring in more employees from diverse backgrounds to build further on our inclusive culture. We value and celebrate individual difference and we believe that an inclusive culture will help the business grow as a positive, strong and innovative company.