IT Business Analyst

IT Business Analyst Newcastle upon Tyne, England

Morrison Data Services
Full Time Newcastle upon Tyne, England 40000 - 52000 GBP ANNUAL Today
Job description

About The Role

Contract Type: Permanent

Salary: Competitive

Location: Newcastle upon Tyne, Cobalt Business Park

About the Role

Based in Newcastle, the Business Analyst will be responsible for utilising software and business analysis tools, modelling techniques and using feasibility requirement studies to produce business and system requirement specifications for IT development teams, as well as reporting and resolving suspected non-compliance software issues.

Key Responsibilities

  • Communicate with external and internal customers.
  • Liaise with internal and external customers to gather business requirements, using a range of methodologies.
  • Work with the IT team to identify changes that are required to current IT systems and assess the potential impact on business processes, whilst always ensuring that company interests are observed by relevant internal and external parties.
  • Utilise appropriate toolsets, modelling techniques etc. in performing structured analysis and supporting documentation for the purposes of system improvement / new system design ensuring quality standards are adhered to.
  • Complete and document cost benefits analysis to ensure any changes are fit for purpose.
  • Contribute to system change requests and change control data, produce and present training documentation and internal system operating guides as required.
  • Manage scope / change requests through the project lifecycle.
  • Utilise software and business analysis tools.
  • Be responsible for taking a continuous improvement approach and seeking to maximize efficiency through business process review.
  • Actively seek to understand the company strategy and the impact this may have on future business requirements / objectives and to translate these into system and or customer service improvement opportunities.
  • Be responsible for keeping abreast of industry and business change, maintaining ‘expert’ industry knowledge status.
  • Use feasibility requirement studies to produce systems requirement and to-be design specifications for IT Development.
  • Be responsible for ensuring that all requirements and business processes are mapped correctly for each change accepted.
  • Produce a variety of outputs such as Business Requirement Specifications and System Requirement Specificaions.
  • Report and resolving suspected non-compliance software issues.
  • Assess feasibility of commercial tenders and their impact on the business, represent company at Industry Regulator Forums and Industry Expert Groups, and maintain regular contact with external customers and various internal sections of the company.

The Ideal Candidate

  • Able to provide input to system change requests and change control data including the provision of operating documentation.
  • Previous experience of liaising with third party interfaces and performing functional, system interfacing and business testing.
  • IT business analysis experience, with a good understanding of IT-driven change.
  • Experience working in a continuous improvement environment, with exposure to a number of analysis methodologies.
  • Excellent verbal, numerical and communication skills.
  • Proactive attitude to work.
  • Ability to operate as a team player, build positive rapport at all levels and deliver results under pressure.

About the company

M Group Services is proud to be one of the UK's largest utilities support organisations – and we’re still growing, with some exciting times ahead! We pride ourselves on being award-winning and recognised for our diligence, customer service and expertise. We work with our clients and partners to ensure we keep abreast of industry developments and remain at the forefront of progress.

Morrison Data Services is a part of M Group Services, a £1.7 billion turnover business, with a wide and diverse field of operations that regularly presents opportunities for growth. M Group Services have been one of the Times 100 Top Track Companies for the last three years running and in 2021 was presented with the Armed Forces Covenant Gold Award. Across all our businesses, we work hard to facilitate an environment that values and promotes our colleagues.

At Morrison Data Services we recognise and value the benefits from our workforce diversity. We are committed to creating a diverse and inclusive environment to develop a culture where our people feel included and valued.

IT Business Analyst
Morrison Data Services

www.morrisonds.com
Newcastle upon Tyne, United Kingdom
Jim Arnold
Unknown / Non-Applicable
1001 to 5000 Employees
Company - Private
Related Jobs

All Related Listed jobs

Lead Cyber Security Analyst
Ocean Infinity Southampton, England Today

Must be able to hold appropriate security clearances as required. Previous experience dealing with vulnerability management and appropriate risk control

healthcare consultant
Lache Logistik Chester, England 21170 - 19000 GBP ANNUAL Today

To provide a sessional phlebotomy service for patients at times and on days to be agreed. To ensure that laboratory samples are correctly labelled...

Tesco Colleague - Cambridge Milton Superstore
Tesco Milton, East of England, England Today

Making decisions that are right for customers, delivering routines in store that meet the needs of customers at the right time.

2022 Graduate Project Management Consultant
VIMA Group Bristol, England 27000 GBP ANNUAL Today

Professional training at our own learning and development centre. Health cash plan with flexible cover options. Welcome bonus payable on your start date.

technician
TMPW (HP) for Birmingham City Council Birmingham, England 37261 - 30151 GBP ANNUAL Today

Salary range
£30,151 to £37,261 pro rata
Closing Date
1 September 2023,...