IT Assistant Oxford, England
University of Oxford TSS
Full Time
Oxford, England
14.72 GBP HOURLY Today
Job description
Web advert
Vacancy ID 13714
We are currently recruiting for an experienced full-time IT Assistant for a central Oxford University department.
Duties include:
- Timely and professional provision of first line IT support for staff, employers and visitors. Occasional ad-hoc support to students. Utilising knowledge of the following applications to provide first line support where possible.
- Windows 10
- Apple OSX
- Office 365Pro, Office 2019
- TargetConnect from GTI (know as CareerConnect in Oxford)
- Other software that is applicable to the department.
- Timely and professional provision of hardware support and assets administration, including but not limited to:
- Laptops & desktops
- Screens and other accessories
- Printers
- Teaching room equipment
- Be the primary point of contact and triage tasks coming into the IT team.
- Develop and IT ticketing system using the platforms available to provide a more efficient way of managing IT help queries.
Please be aware that all candidates need to be able to start work immediately and must be able to work on site if required to do so.
The Temporary Staffing Service supports University of Oxford departments and affiliated colleges with the recruitment of temporary admin and clerical staff. Personal information provided to the University of Oxford is held in accordance with the provisions of the GDPR and related UK data protection legislation.
