it analyst Phoenix, AZ
Job description
NTT Data is assisting our healthcare client with recruiting efforts for a HYBRID I.T. Analyst - Vendor Lead.
Temp-to-Hire
Pay Range - $33.00 - $45.00
Location: Phoenix Metropolitan Area, AZ
Job Description
Responsible for managing the processes to identify, onboard and track ongoing contractual activities as the Development organization's point of contact.. Maintain Familiarity with a variety of Healthcare concepts, practices, and procedures helpful. Relies on experience and judgment to plan and accomplish goals. This role will report to the Staff VP of Program Management. Be a leader of vendor onboarding processes by working with business partners (procurement, compliance, IT management etc.) to support purchasing, strategic needs, analysis, and procurement processes. Evaluate customer requirements for products and vendors including controls in the environment. Maintain and update knowledge on all key initiatives as they relate to Vendors. Support financial team with PO processes and ensure vendor leases/purchases are correct tracked in IT systems. Researches, analyzes and evaluates vendors as new work arises.
Responsibilities
- Develop an intake form and process to work with teams for contractor/vendor onboard requests.
- Host monthly meetings to present available work/RFP requests for vendors
Develop and Maintain technical understanding of requests to coordinate communication between vendors and IT managers and Senior Leadership
- Work with Vendors to collaborate on the best skill set needed for RFP Work with internal (e.g. development) teams to assess the skill set of the contractor and model for onshore vs offshore
- Work with our procurement organization to collaborate on RFPs and other work solicitation
- Initiate Statements of Work (SOW), gather key information, drive approvals and track signatures. Use and improve our existing workflows.
- Onboard contractors and initial access requests to ensure timely prodcutivity
- Own invoicing to project budget – Work with our financial partner and our vendor management Sr. Analyst
- Drive Invoice Approve, work with IT purchase team on PO and payment approvals.
- Track and maintain understanding of open invoices to avoid
- Collaborate with our vendor manager on our relationship with our vendors
- Attend all key vendor meetings (e.g. Quarterly Business Reviews (QBR))
- Handle escalations and contractor quality issues
- Develop keen understanding of our vendor environment.
- Measure and drive continuous improvement across our vendor related processes
- Work with IT leaders and Managers to improve or vendor management and outcomes.
- Drive a transparent view of current performance, status, monitoring and reporting key indicators and leading the resolution of issues.
- Create Executive appropriate reporting to show progress and results
- Jointly Establish, drive and evolve regular Vendor reviews including monthly (performance and financial), Quarterly (Performance tending, roadmaps, contractual)
- Work with IT management to track, review, and deploy new demands for work
- Complete Regular assessments as part of our Risk Management activities including periodic reports, audits, etc
- Drive integrated teams to deliver business process and technology solutions in support of key internal initiatives by working closely with stakeholders, architects, developers and vendors.
- Establish Vendor onboarding practices, templates, policies, tools and partnerships to expand and mature these capabilities for the organization in an agile and scalable fashion.
- Employ strong experience presenting to executive sponsors and demonstrate communication skills; both written and oral with technical and non-technical staff, all levels of management.
- Influence and gain buy-in from executive sponsors, IT managers, vendor executives, team members, stakeholders and peers.
- Assist leadership with annual budget and monthly forecast cycles.
- Coach, mentor, motivate vendors to achieve maximum results
- Manage use of corporate funds including budgeting, financial management, and reporting. Identify opportunities to achieve administrative efficiencies while maintaining service.
- Maintain effective working relationships to ensure teamwork in achieving corporate goals.
- Participate in strategic planning activities and contribute to departmental and cross-functional teams to achieve company goals and ensure future success.
Qualifications:
- Bachelor's Degree in business administration or related field (Preferred)
- 2+ years of experience successfully managing IT vendors or projects
- 4+ years of vendor management experience (Preferred)
- 4+ years of experience in information technology (Preferred)
- 1+ year of experience in project management (Preferred)
- 2+ years of experience in healthcare insurance operations (Preferred)
- Experience developing processes and workflows for vendor onboarding
Where required by law, NTT DATA provides a reasonable range of compensation for specific roles. The starting pay range for this remote role will depend on the nature of the role offered and will either be $33.00 - $45.00 if the role is hired as a temporary position. Actual compensation will depend on a number of factors, including the candidate’s relevant experience, technical skills, and other qualifications.
This position is eligible for company benefits including participation in medical, dental, and vision insurance, flexible spending or health savings account, and AD&D insurance, employee assistance, participation in a 401k program, and additional voluntary or legally-required benefits.
Job Types: Full-time, Temporary
Pay: $33.00 - $45.00 per hour
Schedule:
- 8 hour shift
Ability to commute/relocate:
- Phoenix, AZ 85021: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):
- Have you worked or interviewed for NTT Data, Dell Services, or Perot Systems before?
Education:
- Bachelor's (Preferred)
Experience:
- successfully managing IT vendors or projects: 2 years (Required)
- Vendor management: 2 years (Preferred)
- IT project management: 1 year (Preferred)
- developing processes and workflows for vendor onboarding: 1 year (Preferred)
Work Location: Hybrid remote in Phoenix, AZ 85021
