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Air Products Canada Ltd., a wholly owned subsidiary of Air Products and Chemicals Inc., has manufacturing and distribution operations in Quebec, Ontario, and Alberta. Air Products core industrial gas business provides atmospheric and process gases serving a variety of customers in 50+ countries, including refining, chemical, gasification, metals, electronics, manufacturing, food and beverage, welding, and healthcare.

Air Products and Chemicals, Inc. (NYSE:APD), a Fortune 500 manufacturer of industrial gases, has an immediate opening for an IT Analyst - OpenText. This will be remote Canada or hybrid based in Edmonton or Calgary, AB Region. If you are passionate about the environment, we invite you to apply today!

Reimagine What’s Possible

The IT Analyst is responsible for the definition, functional design, custom development, and technical support within the OpenText application and other data integration applications. The analyst will be involved in product and lifecycle management, support efforts, as well as appropriate integrations with SAP (OpenText Extended ECM for SAP) and non-SAP solutions for the OpenText application. You will be responsible to drive sustainable, operational excellence in the delivery of new application improvements and existing services.

What you will do:

• Facilitate business process discussions to gather and detail business requirements which ensure value and meet the client objectives.
• Provide support and leadership to resolution for technical issues within the OpenText team, other internal teams, and outside vendors.
• Provide technical direction in the analysis, design, development, testing, deployment, maintenance for bug fixes and improvements related to OpenText and its interfaces.
• Work with the Change and Release Management team to ensure representation and coordination of projects throughout the change and release process.
• Actively participate in design discussions and code reviews.
• Understand both Agile Methodology, project execution approaches and provides guidance to other teams.
• Work with vendors to design and implement new functionality.
• Continuously drive excellence in the areas of optimizing services and work processes, improving quality and reliability and lowering total costs.
• Deliver and maintain existing services, resolve incidents and problem management, and meet SLAs as well as provide rotational on call coverage.

What we're looking for:

• 5+ years’ IT Analyst experience with document management systems including development and configuration with OpenText Content Server 21.4 including ActiveView, Database Schemas, WebReport Design, and WebForms, Transmittal cover sheets, OTCS workflows, Smart UI configuration, IDE, OScript, SOAP and REST API service.
• Demonstrable understanding of Content server module related to Extended ECM for Engineering like ADN, CRT, ASM, Bulk loader, Transmittal, MFT, Records Management, Brava, Blazon, Object importer.
• Clear understanding of content server module development and the integration points with other third-party applications.
• Some experience in custom software development experience including full development lifecycle (C# or Java, Visual Studio, HTML, JAVASCRIPT, JQUERY, SOAP, REST API, JSON).
• Bachelor’s degree in computer science or engineering, or equivalent work experience.
• Strong problem solving, teamwork skills, and ability to work with minimal direction.
• Strong written and verbal communication skills.
• Able to solve problems and fix issues.

Continue building your technical career by applying today at Air Products.

Air Products offers a comprehensive benefits package including paid holidays/vacation, affordable medical, dental, life insurance and retirement plans.

We thank all applicants in advance for their interest; however, only those applicants who are being considered for an interview, or are currently employed by Air Products, will be contacted.

Due to Canadian Immigration regulations, we are only able to consider applications from Canadian citizens or other individuals legally entitled to work in Canada.

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