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Sales Support Administrator

• Our client, YB Fixings Ltd is a market leader in the supply of specialist collated fastenings to the industry and construction sectors. They are recruiting for a Sales Support Administrator on a 12 month FTC basis to cover maternity leave.

The Role:

• To be part of a small but busy team based at Head Office, processing orders, liaising with their Field Sales Team and our customers to respond to enquiries and questions. Also supporting the rest of the business on a day to day basis.

Responsibilities:

• Process orders via telephone and email.
• Handle queries from our Sales Representatives and customers via telephone and email.
• Process invoices.
• Liaise with other departments to resolve customer queries.
• Maintain product knowledge.
• Contacting customers for payment on outstanding orders.
• General office duties.

Requirements:

• Good numeracy skills.
• Able to input data.
• Excellent communication skills, both written and verbal.
• The ability to multi task and be organised.
• Work as part of a team.
• Able to use Microsoft packages such as Outlook and Word.
• The ability to work under pressure.
• Able to adapt to change.

Hours

• Monday to Friday 8.45am to 17.00pm.
• 45 minute lunch break.

Benefits

• Annual performance and attendance bonuses.
• Employee Benefit Scheme.
• Christmas period close.
• Access to Company Pension – company contributes 6%.
• 25 days holiday per annum plus bank holidays.
• Extra Holiday for Birthday.
• Access to Private Health cover once you have completed your probation.