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The Center for Remote Sensing and Integrated Systems (CReSIS) computing environment includes a petabyte scale SAN, high performance computing cluster, regular office IT, networking, and remote assistance for field workers. CReSIS, in collaboration with KU Information Technology and the KU Center for Research Computing, controls all data movement from the user’s desktop to the network devices to the servers and to the storage.

30% - Maintain project resources: Provide computer support for a very dynamic and diversified research and development facility. With help from CReSIS management, KU CRC, and KU IT:

• Maintain support contracts as needed
• Oversee and manage the computer (hardware/software/network) infrastructure to support research, education, and data hosting activities at the Center for Remote Sensing and Integrated Systems (CReSIS).
• Ensure security compliance across all devices from network to servers.

20% - Support End-Users: Respond to helpdesk tickets from staff in a timely manner. Will manage installation, configuration, and management of computer hardware/software/networks. Protocols to be supported may include DNS, NTP, Web, FTP, NFS, and Samba.

15% - Assist in Supervising the CReSIS IT team: The IT team typically consists of 2-3 students who support the daily operations of the CReSIS computing and networking facilities including coordinating responses to automated notification of equipment failures.

10% - Assist in System Architecting: Integrate needed resources in already existing complex infrastructure. Assist in the design and implementation of new technologies to support CReSIS research activities as needed.

10% - Assist in Implementation: Ability to assist in the configuration of acquired systems beyond the vendor delivered configuration to meet CReSIS needs. This often may involve the development of custom software and solutions designed in house.

5% - Assist in Procurement: Meet with vendors to review new technology to solve the problem at hand. Meet with other KU IT centers if the project spans the campus. Negotiate price with vendors to find the best possible solution.

5% - Interact with KU Facility Services and Computer Center Most situations are concerning network access and new equipment installations. Meet with KU IT as needed to support CReSIS needs.

5% - Perform other duties as assigned

This position is required to work on-site.

Evaluation of the following requirements will be made through (1) descriptions of work experience and educational experience in letter of application, (2) record of accomplishments and productivity addressed in resume, and (3) information provided from professional references:

• High School Diploma/ GED and four years of relevant professional experience or an Associate’s degree and two years of relevant professional experience or a Bachelor’s degree
• One or more years of experience with Microsoft Windows desktops and servers, Linux desktops and servers, and IP based networks
• One or more years of experience writing complex system automation scripts to include bash, PowerShell, and Python.
• Experience managing Windows and Linux clients and servers with Microsoft Active Directory and related technologies (Microsoft Configuration Manager, Group Policy, etc)
• Experience using PXE boot imaging and Ansible playbooks to manage Linux clients
• Excellent communication skills. Written communication skills will be evaluated based on quality of application materials

Only complete application packages submitted online will be considered. A complete application includes online application form, resume, cover letter, names and contact information for three professional references.

Review of applications will begin on July 24, 2023 and continues until a qualified pool of applicants is identified.

John Paden, [email protected]

47,493-55,000

8-5 M-F

Monday July 24, 2023

Monday August 7, 2023

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