IT Admin Support Assistant Remote
Job description
IT Admin Support Assistant at Rendall & Rittner
Working Hours - 09:00 – 17:30 Monday – Friday
Location - Homebased
Salary – Competitive
Contract – FTC – 12 Month
Who we are?
Rendall & Rittner is a place where hard work is acknowledged and rewarded, where development is nurtured and supported, where values are never compromised and where success is celebrated.
We are a responsible modern organisation, with best practice a fundamental part of our DNA. We're ever conscious of the need for balance: superlative client service with sustainability; management excellence with staff motivation; financial prudence with a permanent programme of growth and improvement.
At Rendall & Rittner, we focus on delivering outstanding management to our clients and lessees. We are constantly developing initiatives to ensure that our day-to-day management is as effective as possible. Key services and strategies include our innovative approach to management and customer service, our dedication to corporate social responsibility and investment in our staff.
Every great Rendall & Rittner experience needs great people!
What makes a brilliant Rendall & Rittner IT Service Desk Assistant ?
- you’ll provide excellent Customer service via telephone, email and in person.
- you’ll amend high volume customer contact details.
- you’ll manage the enquiry inbox.
- you’ll have excellent data entry, and attention to detail.
- you’ll raise IT tickets where appropriate.
- you’ll be a true expert in customer service, who uses this to lead, engage and inspire others.
- you’ll proactively manage updates to all parties through to complete resolution.
- you’ll build a strong working relationship with Rendall & Rittner’s internal & 3rd Party system providers you’ll produce monthly reports on related statistics.
Working with Rendall & Rittner is more than a job, it’s a career!
As a Rendall and Rittner IT Admin Support Assistant , you’ll receive
- Support with your career development aspirations with fully funded training programmes such as IOSH, NEBOSH, IRPM and many more.
- Exclusive savings on travel, shopping, restaurants and health and fitness through our benefits portal. Including, but not limited to discounts at Virgin Media, Virgin Active, TM Lewin, Charles Tyrwhitt, Apple, Samsung, BT Broadband, EE, Deliveroo, The Gym, Nespresso and much much more.
- A competitive salary
- Private Medical Care for Managers and Employees following a qualifying period
- Season Ticket Loans
- Free Eye Tests
- Life Assurance
- Full Company Induction with VIP guest speakers
- Induction onto our staff recognition platform
- 25 days holiday + bank holidays
- Discretionary Bonuses
- Employee referral scheme with rewards up £1500 per referral
- Enrolment into the Rendall & Rittner Pension scheme
- Employee Assistance Programme including support on matters such as Family, Health, Money and Work.
- Participate in our Corporate Social Responsibility Initiatives and so much more!
To apply please respond with your CV.
All applicants must be eligible to live and work in the UK, without restrictions. Documented evidence of eligibility will be required from all candidates.
Ref #LI-JT1
