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Prime Brokerage Operations in Glasgow supports both the Prime Brokerage (NY) and International Prime Brokerage (LN) Business Units, across both Equity and Fixed Income products. It is a hugely diverse and dynamic department covering a wide range of functions/responsibilities from trade capture and clearance through to settlements and break resolution. The teams liaise with various internal and external counterparties on a daily basis, including the business units, hedge fund clients, brokers, stock loan, controls, corporate actions, network management and settlements. It is a high risk, exciting environment where the teams have to work to tight deadlines, which are both client and market driven. As the demands of hedge funds have evolved, so too have services provided by the Prime Broker. Today, Morgan Stanley Prime Brokerage supports clients across a wide range of trading strategies from the more traditional equity long/short to credit strategies where the fund manager is trading credit default swaps, index futures and global distressed debt.

The Client Service Group provides direct client coverage and each team member is responsible for their own client base. Within this model, the Client Service Group team members support a number of key processes including break investigation, fails investigation and various other trade related activities. As this is a crucial client facing role the team are also responsible for making client process improvements which ultimately supports both Morgan Stanley and the client.

The successful candidate will own the daily management and client relationships for Global Clients. The candidate will be responsible for providing first class service and break resolution for a number of clients over various products for global markets.

The candidate will need to work closely with Global Stakeholders including the Prime Brokerage Trade Support teams, Prematch and Fails, the Business Units and senior management across the firm.

Responsibilities:

• Liaising/communicating with Global stakeholders and various operational groups
• Planning and organising of project, initiatives and team testing
• Providing reporting /information to management and key stakeholders
• Process management of various client related functions such as trade amendments, client queries & reporting within specified timescales
• Ensuring procedures are accurate, relevant and adhered too
• Pro-actively contributing towards the drive to improve process efficiency through root cause analysis
• Identification and timely escalation of risk items to management

Qualifications:

• Candidate should have a background in Financial Services within Operations
• Experience and knowledge of Client Servicing
• Strong verbal and written communication skills
• Ability to manage and prioritise workload and work to deadlines
• An understanding of risk management and escalation
• High levels of accuracy and numeracy
• The utilization of analytical and investigative skills to a successful conclusion.
• Proactive & flexible team player
• The ability to establish and build effective working relationships with local and global colleagues