Introducer Approval Executive Cardiff, Wales
Job description
- Review all proposed introducers, including retailers, brokers and lenders against V12 Approval Policies, making final decisions on outcome within agreed SLAs.
- Review all live introducers 6 months post onboarding (early oversight) in accordance with V12 retailer intermediary policy to ensure compliance with both V12 requirements and regulatory guidance.
- Review and approve financial promotions of introducers at approval and early oversight stages.
- Act as first point of contact and subject matter expert for both introducers & the wider Sales Team for all approval and early oversight queries.
- Conduct broker training on V12 retailer approval and onboarding to ensure successful broker relationships.
- Monitor broker conduct and adherence to agreed approval and onboarding criteria and procedures.
- Recognise any emerging risks and take action to ensure appropriate recording and management awareness
- Develop strong cross functional internal relationships across the business to ensure that we exceed the needs of our introducers
- Identify opportunities to improve our operational processes and departmental efficiencies
- Provide secondary project support for key sales developments including new product, sector & introducer launches.
- Any other reasonable request as directed by management
- Experience of the POS Finance industry
- Exposure to FCA requirements for credit broking activities
- Experience in a B2B support role
- Experience of Relationship/Account Management
- Detailed knowledge of the regulatory requirements & compliance impacting consumer credit in POS Finance e.g. Money Laundering, FCA, AML, CCD
Everyone is different. Everyone is valued
As part of our vision to become the most trusted specialist lender in the UK, we’ve been helping customers and businesses fulfil their ambitions since 1952. In that time, we’ve learned that we’re more than the sum of our parts. We’re a strong Group because of our people and our strengths; specialist, expert, ambitious and also diverse. All of our people are different and this is something we celebrate.
Every one of our employees brings unique talent, ability and perspective to their role.
That’s why Secure Trust Bank Group nurtures differences. We understand that we perform better because we’re not cast from the same mould. We actively embrace and support diversity, work with leading industry bodies and promote initiatives that reinforce our philosophy of giving you the freedom to be who you are.
We’re an award-winning bank providing savings accounts and lending services to over one million customers. We’re Secure Trust Bank Group. We embrace difference.
