Intervention Specialist Cleveland
Job description
Job Title: Intervention Specialist Salary Grade: 14 Division/Department: Court Administration/Probation Salary: $44,918.92 Reports To: Intervention Center Manager Date Posted: 8/7/23 FLSA Status: Non-Exempt Last Revised: 8/4/23 Benefits of Employment Insurance: Comprehensive Health, Dental, Vision, Life and an Employee Assistance Program. Supplemental Life may be purchased at group rates. Paid Time Off: Twelve (12) holidays, vacation time (after 6 months) of three (3) weeks per year for the first eight (8) years of service, and sick time. Retirement: Ohio Public Employees Retirement System (OPERS) with 14% annual employer contribution and Deferred Compensation Plans. Job Summary Intervention Specialist are essential staff to the Early Intervention and Diversion Center. The Intervention Specialist conducts an interview with the youth and family with the goal to screen and help identify appropriate services and interventions for the youth and family. The Intervention Specialist will make recommendations to the Prosecutor's Office regarding diversion options. Intervention Specialist maintain lower-level risk diversion cases for oversight and service referrals. Essential Duties and Responsibilities To perform this job successfully, an individual must be able to satisfactorily perform each essential duty listed below. Must be flexible in work hours to accommodate program needs including, but not limited to case consultation on an emergency or as needed basis 7 days/week, 24 hours/day, in person or by telephone. Reasonable accommodations will be made for disabled persons covered by the Americans with Disabilities Act, in accordance with its requirements. Coordinates services for pre-adjudicated youth to reduce recidivism and minimize involvement in the juvenile justice system; to include youth who were approved for diversion, as well as those who have official charges filed. Manages and formulates appropriate service recommendations for high volume caseloads consisting of referral from the police, schools, courtrooms, parents' walk-in complaints, police and prosecutor filed unruly cases. Reviews and considers case situation, youth's involvement with the Court, both prior and current, by conducting a thorough in-county record check using the Court's electronic case management system, as well as communicating with out of county/state court personnel as applicable, verifying custody and out of home placements. Assesses and provides intervention for youth who are alleged to have committed a status offense, misdemeanor, and/or felony. Conducts interviews with youth and parent/guardian to complete the Ohio Youth Assessment (OYAS) System Diversion Tool, Massachusetts Youth Screening Instrument (MAYSI), the Sexual Orientation, Gender Identity and Expression (SOGIE) questionnaire, and other assessments as needed, to determine the risk level/needs of the youth/family. Completes the screening interview within timelines established in policy to quickly assess needs/risks and link youth and family with appropriate services pursuant to the EIDC (Early Intervention and Diversion Center) Diversion Service Matrix tool. Selects appropriate interventions using analytical and advanced independent judgment skills that address specific needs/risks and identify youth who may need more intensive services. Manages and completes the referral process to court contracted service providers and/or community-based agencies for necessary mental health assessments and recommendations in cases where youth's screening indicates a need for a higher level of services. Facilitates service linkages for families and assures services are accessible and available via telephone calls to providers and delegation of responsibilities. Responsible for explaining the process and benefits of specialized services to families and answer questions relative to these services and/or providers. Engages in networking and collaboration with neighboring counties to refer out of county youth to resources in their community. Performs case management utilizing the Court's electronic case management system. Reviews data reports compiled within the Court's electronic case management system to track and monitor the current status of all case assignments. Assists with training and educating police departments, various community partners, court personnel and the public relating to the Court and the Early Intervention and Diversion Center process. Monitors and provides oversight for a high-volume open diversion caseload to ensure compliance with diversion expectations for youth referred to Court contracted services and community-based resources. Troubleshoot barriers encountered within initial diversion programming and develop alternatives, exhausting all diversion options, to avoid further court involvement. Routinely responds to communication from parents/guardians. Responds to inquiries from court personnel, other community agencies and the public. Properly codes and assembles all necessary Bypass case documents for submission to the Clerk's Office to initiate case Sealing and Expungement processes. Performs other duties as assigned. Supervisory Responsibilities Has no direct supervisory responsibility for staff members. Equipment Operated Standard office equipment and office technology such as copy machines, personal computers and telephones. Confidential Data All court-related information regarding hearings, etc. that the employee may come in contact with by working in the facility and confidential information that employee comes into contact with while working with clients. Working Conditions This position is subject to varying and unpredictable situations; may handle emergency or crisis situations; is subject to many interruptions; may handle multiple calls and inquiries simultaneously; and may occasionally handle absentee replacement on short notice. Position may be required to infrequently travel and visit with clients and family members and have varying working conditions outside of the courthouse. Contact involves occasional exposure to physical injury, illness or hazards as a continuous part of the position. May occasionally have exposure to unsafe working conditions, people, or elements, and may have to take precautions when performing tasks. Potential exposure to hazardous situations that may occur in the court environment. Must be able to tolerate exposure to evidence and testimony that may be disturbing; clients who may potentially be verbally or physically uncooperative; allergens, such as perfumes and dust. Works in an office setting and may be subject to quick deliverables and changing work deadlines. Usual Physical Demands While performing the duties of this job, the employee is required to sit, to speak clearly, and to hear. The employee must occasionally lift and/or move up to 10 pounds. Knowledge, Qualifications, Skills, and Abilities To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Excellent verbal, written, and interviewing communication skills; demonstrable skills in organization; attention to detail and the ability to maintain accurate records; ability to use Microsoft Office products such as Word, Teams and Excel; ability to utilize Zoom or other virtual tools; ability to access the internet as it specifically relates to this position; ability to administer and interpret assessments utilized in the juvenile justice field; knowledge of and ability to complete referrals to community resources, to include those in other counties; sound decision-making skills; ability to make independent decisions using professional judgment; ability to quickly problem-solve; ability to establish effective working relationships with clients, staff, police departments and the public; ability to appropriately make use of supervision; ability to maintain confidentiality; cultural competency skills; ability to de-escalate crisis situations and work effectively with volatile clients, youth in a mental health crisis or under the influence of substances; ability to work with youth ages 8-18 years old; ability to adapt and adjust to change in schedule or location without advance notice; ability to work an evening a week; ability to manage all aspects pertaining to a high volume workload; knowledge of court functions to direct public to the appropriate department; knowledge of adolescent development, human behavior, and family dynamics; knowledge of Ohio Rules of Juvenile Procedure, the Ohio Revised Code and Municipal Ordinances; have skills or be willing to be trained in mediation and/or Restorative Justice Circles; knowledge and competency with available resources and tools required to meet the special needs of clients with language barriers and/or with hearing/sight impairments. Education and/or Experience Bachelor's Degree in Social Science, Education, or a related area. Experience completing assessments utilized in the juvenile justice field preferred. Licensure or Certification Requirements Must possess a valid Ohio driver's license and maintain valid automobile insurance, with a clean driving record and ready access to a safe functioning automobile. Court Expectations of Employee In accomplishing the responsibilities of this position, the Court expects that the employee will adhere to the mission and values of the Court as well as all Court policies and procedures. In addition, while carrying out the duties of this position, the employee is expected to model high ethical conduct on and off the job, and exhibit a professional and respectful demeanor with all Court employees. Court Mission Statement To administer justice, rehabilitate juveniles, support and strengthen families, and promote public safety. Application Procedure Current Cuyahoga County Court of Common Pleas Juvenile Division Employees: The deadline to apply is 8/14/23. Please visit https://juvenilecourt.applicantstack.com/x/openings-internal to complete and submit the Job Posting Response Form to the Human Resources Division. The Job Posting Response form must be received in Human Resources by the job posting deadline for consideration as a candidate for the posted position. If you do not meet the minimum requirements, you can submit a waiver to Human Resources. Please refer to the Employee Handbook Policy number 1.02.04. External Applicants: This position will remain posted until filled. Please visit https://juvenilecourt.applicantstack.com/x/openings to view this posting and to complete and submit the Application for Employment. EEO/ADA/SMOKE-DRUG FREE ENVIRONMENT Ohio Relay Service 1-800-750-0750
