International Team Leader Blackpool, England
Job description
Job Advert
Who are we ?
We are FBC, Fox's Burton's Companies! ……-And we bake the UK's most incredible biscuits (we might be slightly biased, but we will leave that for you to judge).
FBC was a match made in heaven, with two of the top UK biscuits manufacturers (Burton's Biscuits and Fox's Biscuits) coming together to create one unique, integrated company.
We are home to famous iconic brands, including Maryland, Fox's, Jammie Dodger & Rocky, to name just a few. We bake our incredible biscuits at eight bakeries across the UK, located at Ilse of Arran, Livingston, Blackpool, Llantarnam, Edinburgh, Kirkham, Batley & Dorset. We also have offices for our supporting services in St Albans, Liverpool and Moreton. Together, we employ circa 4,000 amazing employees across all our locations.
We are currently the second biscuit manufacturer in the UK market with a strong ambition of becoming the number two biscuit manufacturer worldwide.
We are proud to be part of the Ferrero enlarged family: such a fantastic and successful business. The Ferrero Group operates in more than 50 countries, with products sold in over 170 countries, represented by almost 38.000 employees worldwide, and a consolidated turnover of €12.7 billion (2020-21).
Along with our fantastic brand portfolio, we also have long-term agreements to manufacture several sweet & savoury snacks across Mars, Cathedral City, Marmite, Jacobs, and LU branded products. In addition, we are proud to be a strategic partner for many retailer-branded products.
Our employees make our business special. With strong family values, we believe FBC is a more prosperous and fun place to work with when people feel free to be themselves. We believe in the power of being authentic, entrepreneurial and supporting each whilst meeting our business goals.
And don't forget… work hard but play harder!
What does your typical day look like?
The role will be Team Leader to 3 direct reports and reporting to the Customer Service Manager.
Ensuring that there is minimal cost to the business. The key to success is a proactive approach to customer communication, the initiative to highlight issues and solve problems in a timely manner, whilst applying drive for continuous improvement.
With a high level of focus on international requirements and mitigating potential risks and identified trends to the business to minimise costs and drive performance within the team.
Understanding compliance processes as well as HMRC requirements for shipments from and to the UK.
Other key actions will be but not limited to:
- Order Management of customer orders from order receipt to order invoicing
- Preparing and submitting International Export and Import documentation and compliance documentation
- HMRC compliance requirements a system changes such as CDS and Windsor IE/NI project.
- Skills in RCA to identify issues and have a corrective action, with process implementation to support the business and reduce risks
- Challenging 3PL on inefficiencies and outside process that impact the business with corrective action.
What are the key ingredients needed for the role?
- Experience of International trade post Brexit and the requirements for UK Inbound and outbound shipments for Foods
- Highly numerate with experience working in an analytical position
- Educated to A level/equivalent or have relevant equivalent experience
- Experience in a customer services or supply chain role.
- IT literate in Microsoft programs
- Intermediate Microsoft Excel skills are desirable, basics essential (Pivot tables etc.)
- Preferably have an understanding of SAP
If you are ready to begin a career with real bite, we would love to hear from you so apply now by clicking the link below.
