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Job description

Brief overview of the apprenticeship

To learn and understand the key elements of Freight Forwarding within DSV. Using the knowledge gained from your industry recognised apprenticeship and your practical working experience gained, you will use this to become an accomplished Freight Forwarder and become an integral part of DSV’s operation and journey forward.

Starting salary of £7.50 ph (£13650 pa for IFFs) rising to £8.50 (£15470) after 6 months & then £9.50 (£17290) after 12 months – subject to progression.

Training to be provided

• International Freight Forwarding Level 3 Apprenticeship Standard
• Functional Skills in maths and English level 2 if required

Apprenticeship standard
International freight forwarding specialist

Apprenticeship description

Some of the Key Tasks of a Freight Forwarder:

You will be given training and support to enable you to be fully proficient in the below:

• Accepting and processing import/export along with Cross Trade bookings
• Communication to required network and carrier partners
• Checking and issuing all associated documentation such as master bills, house bills of lading and import & export customs compliance
• Monitoring International air freight shipments from booking acceptance, liaising with network offices and carrier suppliers to ensure timely delivery at required destinations
• Maintaining up to date visibility on all customer consignments and transit variances to adhere to customer service levels in line with SLA/SOPs
• Customer notification and coordination of problem solving and resolutions when required
• Ensure revenue/profit guidelines are in line with budgetary requirements
• Ensure expected customer service levels are always maintained as voice of the customer
• Issuing quotations, invoicing and suppliers purchase orders. Passing airline carrier accounts
• General administrative duties and issuing quotations where necessary

Requirements and prospects

Desired skills

• Excellent problem solving, planning and organising skills
• Excellent communication skills
• Strong administrative and customer service skills
• Ability to work under pressure using own initiative
• Proficient in Microsoft Word

Personal qualities

• Personable
• Committed
• Enthusiastic
• Keen to learn and achieve the apprenticeship

Desired qualifications

None required.

Future prospects

• Good prospects for the right individual
• Earn whilst you Learn - You will receive a salary and receive training and guidance from experienced professionals in the industry whilst completing an industry recognised apprenticeship
• Become part of a Company that invests in you. If you show the desire to learn and the work ethic to progress, there will always be opportunities within DSV
• Access to the company discount voucher scheme offering discounts on high street brands, cinemas, restaurants and mobile networks.

Things to consider

Please ensure you can commute easily to the location.

Panalpina House

Great South West Road

Feltham

TW14 8NU

DSV - Global transport and logistics.

DSV is one of the very best performing companies in the transport and logistics industry. 60,000 employees in more than 90 countries work passionately to deliver great customer experiences and high-quality services - as part of the operation or in a variety of supporting roles. If you have drive and talent and enjoy responsibility, we’ll give you the support you need to explore your potential and forward your career

Read more at www.dsv.com

• You will receive a salary and receive training and guidance from experienced professionals in the industry whilst completing an industry recognised apprenticeship
• Become part of a Company that invests in you. If you show the desire to learn and the work ethic to progress, there will always be opportunities within DSV

Job Types: Full-time, Apprenticeship

Salary: £13,650.00-£17,290.00 per year

Schedule:

• Monday to Friday

Application question(s):

• Can you confirm that you are eligible for this apprentice that you have lived in the UK/EU/EEA for the last three years?
• Can you also confirm you are happy that this is an Apprenticeship for 18 months, through SR Apprenticeships and will include Maths and English Functional Skills if you do not have valid exemptions?
• What interests you in this Apprenticeship and why have you applied?
• What is your availability for an interview if you are shortlisted?
• How long will the journey take to the place of work and how will you get there?
• Can you confirm you are happy with this being an 18 month Apprenticeship (with a possibility of a permanent opportunity on completion thereafter) with a starting salary of £7.50 ph for the first 6 months, £8.50 from month 7-12, then £9.50 ph thereafter?

Work Location: One location