Internal Sales Advisor London, England
Job description
About the job
This is a full-time permanent position
Working alongside a wider sales team, you will be responsible for proactively managing a caseload of private training provider customer accounts. Full training will be provided, and we take pride in supporting each other in this fun and dynamic team.
Location - Hybrid – working from home with occasional days in the office (Manchester and/or London). You must have a suitable space to work at home, though equipment will be provided.
Key Accountabilities:
- Account management of a caseload of accounts to ensure customer retention through effective relationship management.
- Delivering revenue growth by supporting potential new customers and maximising leads to sales.
- Spotting opportunities for up-selling and/ or cross-selling.
- Undertake targeted marketing campaigns in collaboration with sales and marketing colleagues to generate demand for the portfolio of products and services
- Work closely with colleagues across the business to deliver a positive end to end customer experience.
- Champion a ‘customer first’ culture across Pearson, ensuring that all decisions are made with reference to the needs of our customers and learners.
- Manage your own learning and development; Stay abreast of product & service developments so that you’re able to engage in meaningful customer conversations
- Other ad-hoc duties when necessary
About you
Desired behavioural competencies:
- Creative thinking and customer empathy: the ability to articulate new propositions based on customer needs
- Relationship building; be able to build a rapport with customers, and work collaboratively with colleagues.
- Data management and reporting skills: you must be able to use data to identify sales opportunities and monitor/report revenue against targets
- Organisational skills: you will be able to work independently to manage your workload according to priorities.
Essential skills, qualifications and experience:
- Qualified to level 3 or above.
- Excellent communication skills – written and verbal
- Business development and/or sales track record
- Proficient in the use of Microsoft Office
Desirable:
- Hold a qualification in Business, Management or Sales.
- Experience and understanding of the UK education environment.
What to expect from Pearson
Did you know Pearson is one of the 10 most innovative education companies of 2022?
At Pearson, we add life to a lifetime of learning so everyone can realize the life they imagine. We do this by creating vibrant and enriching learning experiences designed for real-life impact. We are on a journey to be 100 percent digital to meet the changing needs of the global population by developing a new strategy with ambitious targets. To deliver on our strategic vision, we have five business divisions that are the foundation for the long-term growth of the company: Assessment & Qualifications, Virtual Learning, English Language Learning, Workforce Skills and Higher Education. Alongside these, we have our corporate divisions: Digital & Technology, Finance, Global Corporate Marketing & Communications, Human Resources, Legal, Strategy and Direct to Consumer. Learn more at We are Pearson.
We value the power of an inclusive culture and also a strong sense of belonging. We promote a culture where differences are embraced, opportunities are accessible, consideration and respect are the norm and all individuals are supported in reaching their full potential. Through our talent, we believe that diversity, equity and inclusion make us a more innovative and vibrant place to work. People are at the center, and we are committed to building a workplace where talent can learn, grow and thrive.
Pearson is an Affirmative Action and Equal Opportunity Employer and a member of E-Verify. We want a team that represents a variety of backgrounds, perspectives and skills. The more inclusive we are, the better our work will be. All employment decisions are based on qualifications, merit and business need. All qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We strive for a workforce that reflects the diversity of our communities.
To learn more about Pearson’s commitment to a diverse and inclusive workforce, navigate to: Diversity, Equity & Inclusion at Pearson.
If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing [email protected].
Note that the information you provide will stay confidential and will be stored securely. It will not be seen by those involved in making decisions as part of the recruitment process.
Job: SALES
Organization: Workforce Skills
Schedule: FULL\_TIME
Req ID: 11790
