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Job description

VJ Technology are recruiting for a Sales Administrator to join the Internal Sales team.

This is a full time role, hours are 8-5 Mon - Fri based in Ashford, Kent.

If this role sounds of interest and you feel you have the right skills and experience, please apply today.

About Us

VJ Technology is a UK leading distributor of fixings, construction, fasteners and building consumables to the construction and infrastructure sector. We are a team of over 160 knowledgeable professionals, and we pride ourselves on the customer experience. In our world, customer service isn’t a department, it’s a way of life!

Our culture is strongly supported by our values, and we are passionate about innovation and excellence made possible by our day-to-day behaviours like transparency, colleague recognition and continual improvement. Our relaxed but incredibly professional environment facilitates us doing our best work and being the very best version of ourselves that we can be. To enable this, we encourage and support a learning environment. We are hardworking but have a lot of fun in and out of the workplace and we spend time giving back to our community and chosen charities.

We are connected to some of the most iconic projects, some of which you may have heard, The Channel Tunnel and The Emirates Stadium. Most recently we’ve been involved in the transformation of Battersea Power Station and the HS2 Project, where we have just launched our first VJ iStore.

We are committed to collaborate with our customers to provide sustainable, creative supply chain solutions through our investment in people, technology, products and services. We are passionate about what we do and want to help our diverse stakeholders build a better future.

Our Vision

Anchoring ourselves as the No1 impartial supply-chain partner to construction and infrastructure.

Our Values

· Passionate

· Committed

· Knowledgeable

· Collaborative

· Fun

Your day-to-day role

· Answering customer calls/emails, obtaining proof of deliveries.

· Liaising with own transport & couriers regarding deliveries.

· Raising & monitoring returns.

· Resolving customer invoice queries.

· Looking after internal sales orders through to point of delivery.

·Liaising with various departments to fulfil orders and meet targets.

Skills, competencies and capabilities:

· Proficient IT Skills & knowledge

· Computer literate

· Previous Admin experience preferred but not essential

· Teamwork and Professionalism – you have the ability to develop and maintain effective and collaborative working relationships and you are confident to lead, manage and co-ordinate team working and can motivate and lead by example. You are results driven and always maintain strong ethics and professionalism,

· Communication – you proactively consider the impact of communication methods used and you articulate thoughts and express ideas effectively using oral, written, visual and non-verbal communication skills. You have excellent listening skills to gain understanding and apply these as appropriate when communicating with customers and/or internal stakeholders,

· Planning and Time Management – you are organised and plan, setting priorities and goals, whilst working in a systematic and organised way. You follow directions and procedures. Your focus is on customer satisfaction, both internal and external, and you deliver a quality service or product to agreed standards,

· Flexibility and Reliability – you can always be relied upon to take action and complete work. You demonstrate flexibility and go above and beyond what is required and demonstrate a willingness to help stakeholders,

· Customer Focus – you exhibit exceptional levels of internal or external customer service, and you can identify and react to customer needs with speed and effectiveness,

· Work Execution – you can execute on high levels of work output effectively and with accuracy when required to meet the customer and business needs,

· Business conduct – you have an exceptional attendance record with few unplanned absences, and you are always punctual with an excellent time-keeping record,

Health & Safety Awareness – you possess strong knowledge, skills and awareness of health & safety to operate competently and safely in your role and are fully aware of your own health & safety responsibilities.

Job Type: Full-time

Salary: £23,000.00 per year

Benefits:

• Additional leave
• Company events
• Company pension
• Cycle to work scheme
• Enhanced maternity leave
• Enhanced paternity leave
• Free parking
• Life insurance
• On-site parking
• Paid volunteer time
• Referral programme
• Wellness programme

Schedule:

• 8 hour shift
• Monday to Friday

Supplemental pay types:

• Bonus scheme

Work Location: One location